Liberation Road, Airport City, Accra, Ghana

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Accra Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signages have been mounted throughout our hotels to remind guests to maintian social distancing, occupancy limits and seating capacities reduced in our bar, restaurants and lobby areas and partitions installed at front desks and food and beverage service lines.

Provision of Contactless menus through the use of QR Codes

Mobile check-in availlable, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have intensified the frequency of disinfection and cleaning in our public spaces especially areas with high traffic such as the Lobbies, restrooms, elevators. High touched points such as door handles and surface are disinfected before and after use. Entrance door & luggage trolleys are disinfected before and after each use or every 2 hours. Changing and disinfecting table mats before and after each use. Labeled containers for used mats to prevent possible cross contamination.
  • Personal Protective Equipment (PPE): Mandatory wearing of PPE's by associates (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on directives by the local authorities. Guests are also encouraged to put on face coverings.

Amenities
Provision of hand sanitising station at the entrance and other part of the hotel. Introduction of digital and touchless Menus through the use of Table tents and QR Codes. We do have kettle and tea/coffee amenities in the rooms. Disinfectant wipes are available in rooms.

Fumigation of Guest Rooms & Corridors
Guest-rooms are fumigated upon checkout prior cleaning with Electro sprayer and hospital approved alcohol based disinfectants.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

The modifications we have made include:

 

  • Fitness Centre: Open for in - house guest only, masks required at all times and also ensured proper social distancing
  • Pool : Pool is opened for in - house guest only.
  • Bar: Open, mask on while observing proper social distancing.
  • Restaurant: Open for dining (breakfast lunch and supper), pick up options also available.
  • Executive Lounge: Closed until further notice.
Our restaurant is Open for dinning (breakfast, lunch and supper), takeaway options also available. Contactless E-Menu available; where a guest will scan the QR Code using their phones to access the E-Menu. Seating arrangements are a metre apart.
Chef dishes out food to guest during buffet. Sneeze guards are mounted to cover dishes. Regular disinfection of surfaces are done before and after each sitting.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

 


  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum membership levels and above are entitled to Complimentary breakfast
  • Lounge Access: Lounge access is limited to Platinum membership and above
  • Welcome Gift: Elite members starting from Gold membership and above are entitled to Welcome gifts.
  • Late Check-Out: Late check out times are as follows; Gold Elite - 2pm, Platinum - 4pm, Titanium 4pm, Ambassador -24 hrs
  • Mobile Check-In/Check-Out: Mobile Check-in/Check-out is available to all Elite members.
  • Mobile Guest Requests: Mobile guest request is available to all Elite members