Stay Well and together we can rise.

Name: The Westin La Quinta Golf Resort & Spa, Benahavis, Marbella
Address: Urbanizacion La Quinta s/n, Marbella, 29660, Spain
Telephone: +34 952 76 20 00

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. Here are some of the key changes you can expect from your stay at Westin. For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time. Find your balance. Your Westin team is here to help you be your best.

Hotel Information

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MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

SHARED RESPONSIBILITY

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants and banquets in compliance with local and state mandates. Partitions installed at Front Desks, Spa and Golf Pro Shop service lines. Hydroalcoholic disinfectant gel provided throughout the resort. The use of facemask is mandatory for all guests and employees and the masks are provided free of charge.

Mobile check-in and key together with other service requests available through the Marriott Bonvoy™ mobile app.
No valet service is currently available for parking.

ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, lobbies, restaurants and bars, spa, gym, golf pro shop and provide more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. As per local law guests are also obliged to wear personal face coverings. We provide face masks free of charge to the guests.

Room Amenities: We have replaced all paper stationary, In Room Dining and Spa menus with a QR code information in order to minimize risks. We provide a sealed cover for the TV remote control and pen. In-room coffee makers are not currently available, but guests can request contactless coffee delivery. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you would like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

PROPERTY AMENITIES & SERVICES

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, limited capacity of 50% and face masks required at all times.

Spa: Open, reservation required and limited capacity of 50%.

Golf and Pro Shop: Open from Tuesday to Saturday, social distancing required and face masks required at all times.

Kids Club / Playground: Open only upon request in order to comply with local regulations.

FOOD & BEVERAGE OFFERINGS

Breakfast and lunch is served at our Club House restaurant and dinner is offered at our Sunsa restaurant. The pool bar is also open for snacks and refreshments. All of our venues and banquet spaces have been adapted to comply with the local law and are limited to 75% of total capacity and 1.5 mtr. between tables. We also have replaced all paper menus with QR code information at each venue in order to minimize risks.

MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
Mobile Key. Forgo the front desk altogether and go straight to your guest room.
Mobile Dining. Order your private, in-room dining through the app.
Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here. Available benefits vary by location and membership tier.

GOLF

We fully comply with the COVID-19 protocol of the Royal Andalusian Golf Federation and the competition protocol of the RFEG, AECG, AEGG, AEDG, and PGA Spain.

Some specific measures include:

Two clubs length social distance. use of facemask mandatory
Avoid sharing equipment
Do not touch a ball other than yours
A Flagstick will be always placed in the hole
Buggies and any other artificial objects are sanitized regularly

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