Stadhouderskade 12, Amsterdam, Netherlands 1054 ES

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Amsterdam Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Sanitizing stations are installed at the entrances of our hotel, near front desk, inside elevators, lift landing, restaurant and bar, as well as in our meeting spaces.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection to every 2 hours, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Our associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are obliged to wear personal face coverings in the public areas in the hotel.

Training: Enhanced sanitation guidelines and training is in place for all our associates that includes hygiene and disinfecting practices.

Housekeeping Service: Three step cleaning procedure is in place in the guest room using hospital grade disinfectants. Reducing in-stay housekeeping: the only person in the room is you. There are individual disinfectant wipes in each room for guest's personal use. There is a cleaning calendar in place for all guest rooms and public areas following Dutch guidelines and Marriott's Commitment to Clean.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. Should you not want daily cleaning, simply let our team know and we will gladly meet your request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. In accordance with the Governmental guidelines the modifications we have made include:

M Club Lounge: Closed until further notice.
Fitness Center: Open for guests with a maximum of 4 persons. Reservations can be made at the Front Desk. Please note that the locker area is currently closed until further notice.
Hair Salon: Open for guests. Reservations can be made at the Front Desk

Please note! As of September 25, it is mandatory to show a corona entry pass in bars & restaurants (except take-out restaurants), at events (such as festivals, performances, parties and audiences at professional sports competitions) and at screenings of art and culture (e.g. cinemas and theaters).

 

  • Midtown Grill: Our signature steakhouse is open daily.
    Breakfast: 6:30am - 11:00am
    Lunch: 12:00pm -  4:00pm
    Dinner: 6:00pm - 10:00pm
    For more information about Midtown Grill or to reserve your table, visit MidtownGrill.nl.

 

  • Sorel's Bar & Lounge: Closed until further notice.
  • The Market Grab & Go: Closed until further notice.
  • In room dining: In room dining is available for breakfast, lunch and dinner, specially packaged to enjoy in the comfort of your room.
  • Mobile Dining available: Through the Marriott Bonvoy App you can order breakfast, lunch and dinner.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Complimentary breakfast is served in Midtown Grill for Elite members with Platinum level or higher
  • Lounge Access: The M Club Lounge is closed until further notice. Elite members with lounge access will receive breakfast in Midtown Grill and a drink voucher
  • Welcome Gift: Provided according to standard
  • Late Check-Out: Provided according to standard
  • Mobile Check-In/Check-Out: Available according to standard
  • Mobile Key: Available according to standard
  • Mobile Dining: Available according to standard
  • Mobile Guest Requests: Available according to standard