Apollolaan 2, Amsterdam, Netherlands 1077

Explore the world, with confidence.

At Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

We are happy to welcome you back to our hotel. In reference to the coronavirus (COVID-19), we inform you of safety & hygiene recommendations during your stay. We continue to monitor the situation according to the policy of the National Institute for Health and the Environment (RIVM). Please inform yourself carefully, for your own safety while travelling.

Before and During Your Arrival

 

  • Before your arrival, you will be informed about the measures taken in our hotel.
  • In case you have health problems (such as coughing or fever) you will be asked to stay home.
  • We provide the possibility to wash your hands with disinfection gel, after entering the hotel.
  • Follow the routing signs through the hotel to keep enough distance in public areas.
  • Our lobby host is looking after our safety regulations and at your service for any assistance.
  • In our hotels you find information banners about the measures taken during your stay.


Check-in & check-out

 

  • Our staff does not shake hands and works behind plexi-glass.
  • Footsteps indicate where to stand in order to keep 1.5-meter distance.
  • During check-in we inform you about hygiene measures taken in the room.
  • We inform you about the availability of local hotel facilities (restaurant, gym) during check-in.
  • To fasten the registration process, we might contact you to pay upfront prior to your stay.
  • Cashless payments only. Our pin-terminals are disinfected frequently.
  • Invoices are sent to your email address and can be printed on request.
  • We ask you to use our express check-out service to prevent traffic in public areas.
  • Our reception desks are equipped with disinfection tools.


Public Areas & Hotel Facilities

 

  • We inform you about the availability of local hotel facilities (restaurant, gym) during check-in.
  • Always follow the routing instructions (black and red arrows) through the hotel.
  • We advise you to use the stairs when possible, in order to prevent elevator traffic.
  • There is a maximum occupancy for all elevators, depending on the surface.
  • In our elevators, footsteps indicate where to stand in order to keep 1.5-meter distance.
  • Public toilets may be closed. To minimize risks, we ask you to use the toilets in your hotel room.
  • Luggage rooms are temporarily self-serviced.
  • Public areas are cleaned frequently and we disinfect all critical touch points.
  • Our elevators and public areas are equipped with disinfection tools.


Food & Beverage

 

  • Our Food & Beverage areas are available in such a way that we maintain the 1.5-meter distance.
  • We provide breakfast service in shifts.
  • Our breakfast offerings are served in such a way that contamination risks are at a minimum. (e.g. a la carte of room-serviced breakfast).
  • To have lunch/dinner in our restaurant it is necessary to make a reservation in advance.
  • In advance all restaurant guests are asked for health problems such as coughing or fever.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • We provide the possibility to wash your hands with disinfection gel, after entering the hotel.
  • Public areas are cleaned frequently and we disinfect all critical touch points.
  • Our elevators and public areas are equipped with disinfection tools.
  • The door handle to your room is disinfected.
  • The hotel rooms are cleaned extra thoroughly.
  • To minimize risk of contamination during your stay, we do not provide standard housekeeping stayover service unless explicitly requested.
  • We provide new towels and amenities daily upon request.
  • Complimentary disinfection tissues are at your disposal in your room.
  • To guarantee cleanliness of glasses and cups, we only use disposables.
  • Our housekeeping staff uses face masks and gloves.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Closed
Members Lounge: Closed
Restaurants & Terrace: Open, reservation required

We are committed to making food & beverage offering available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Our Food & Beverage areas are available in such a way that we maintain the 1.5-meter distance.
  • We provide breakfast service in shifts.
  • Our breakfast offerings are served in such a way that contamination risks are at a minimum (e.g. a la carte of room-serviced breakfast).
  • To have lunch/dinner in our restaurant it is necessary to make a reservation in advance.
  • In advance all restaurant guests are asked for health problems such as coughing or fever.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier.