Kattengat 1, Amsterdam, Netherlands 1012 SZ

Explore the world, with confidence.

At Renaissance Amsterdam Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We appreciate your support and understanding.
Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Sanitizing stations are installed at the entrances of our hotel, near front desk, elevators, lift landing, restaurant and bar, as well as in our meeting spaces.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

Reservations for the fitness center are required and can be made at the Navigators Desk.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Our associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Training: We have enhanced sanitation guidelines and training in place for all our associates that includes hygiene and disinfecting practices.

Housekeeping Service: We have a three-step cleaning procedure in place in the guest rooms using hospital grade disinfectants. Reducing in-stay housekeeping: the only person in the room is you. There are individual disinfectant wipes in each room for guest's personal use and a cleaning calendar is in place for all guest rooms and public areas following Dutch guidelines and Marriott International COMMITMENT TO CLEAN .



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Fitness Center: Open 24/7. Max. amount of guests is 4.
Club Lounge: Closed.

Restaurant SCOSSA: Open for breakfast.
2b Lounge Bar: Open for lunch, dinner and drinks.
Koepelcafe: Closed until further notice.

 

  • Touchless menus available in our restaurants and bar through QR-code.
  • Mobile Dining available. Through the Marriott Bonvoy App you can order breakfast, lunch and dinner, delivered right to your door without contact to enjoy in the comfort of your room.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast is offered in the main restaurant, due to the temporary closure of the Club Lounge
  • Lounge Access: The Club Lounge is temporarily closed. Elite members with lounge access will receive complimentary breakfast in SCOSSA restaurant or 750 Marriott Bonvoy points.
  • Welcome Gift: Experience is delivered according to standards.
  • Late Check-Out: Experience is delivered according to standards.
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Available
  • Mobile Guest Requests: Available