Spuistraat 175, Amsterdam, Netherlands 1012 VN

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

 

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

 

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

WE WILL TRAVEL AGAIN SOON. WE'RE READY WHEN YOU ARE!


We can't wait to welcome you back to our fab W Amsterdam!

For you, to feel safe and special as always, our hotel has been working hard on going above and beyond of our normal protocols to make sure your safety and health are the priorities and guaranteed when you will visit again our hotel.

We are strongly committed to provide you with a safe environment that aligns with expert protocols for working to defeat COVID-19, redefining our cleaning and safety standards.


Public Areas:

 

  • We have developed and defined customized flows for guest movements, identified and resolved bottle necks and defined a maximum number of people to allow for social distancing. Signage and partitions will help guide our guests and talent.
  • Together with our hygiene partner Ecolab, we are constantly re-training our talent to clean surfaces with increased frequency by dedicated staff using recommended cleaning agents


Personal Hygiene:

 

  • Hand sanitizer stations, alcohol wipes, face masks and gloves are placed throughout the public areas.
  • A Hygiene kit including face masks, sanitizer gel and alcoholic wiped will be provided in guest rooms.


Meetings & Events:

 

  • Adjusted meeting capacities in order to maintain 1,5 distance with other attendees and staff
  • Operational practices are modified and food & beverage set-ups redesigned to provide a safe environment, whilst keeping the highest service level and atmosphere


Protection:

 

  • We recommend wearing face masks and gloves, which are provided in public areas as well as guest rooms.
  • Guest rooms will remain vacant for a period of 24h after the departure of guests and sealed after disinfection for new guests.
  • Your neighboring guest room(s) will remain vacant during your stay.
  • Items such as key cards will be thoroughly disinfected before re-use.
  • The contents of the Mix Bar will be disinfected after each guest's departure. The Mix Bar will be sealed after disinfection before a new guest checks-in.


Social distancing:

 

  • Signage and partitions will help guide guests and talent. High traffic areas will be re-directed to overcome bottle necks.
  • The Marriott Bonvoy App can be used to check in, access your room, and order room service.


Contactless:

 

  • We recommend paying by phone or contactless card at our Welcome Desks as well as in W Lounge, Away Spa, The Duchess, Mr Porter and The Butcher.
  • Online check-in and check-out through the Marriott Bonvoy App.


For further questions, please contact Mr. Sparkle, our hygiene manager.

Public Areas:

 

  • We have developed and defined customized flows for guest movements, identified and resolved bottle necks and defined a maximum number of people to allow for social distancing. Signage and partitions will help guide our guests and talent.
  • Together with our hygiene partner Ecolab, we are constantly re-training our talent to clean surfaces with increased frequency by dedicated staff using recommended cleaning agents


Personal Hygiene:

 

  • Hand sanitizer stations, alcohol wipes, face masks and gloves are placed throughout the public areas.
  • A Hygiene kit including face masks, sanitizer gel and alcoholic wiped will be provided in guest rooms.


Protection:

 

  • We recommend wearing face masks and gloves, which are provided in public areas as well as guest rooms.
  • Guest rooms will remain vacant for a period of 24h after the departure of guests and sealed after disinfection for new guests.
  • Your neighboring guest room(s) will remain vacant during your stay.
  • Items such as key cards will be thoroughly disinfected before re-use.
  • The contents of the Mix Bar will be disinfected after each guest's departure. The Mix Bar will be sealed after disinfection before a new guest checks-in.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
The hotel will provide the minimum required in terms of amenities and providing the regular health kit during your stay.

Contactless:

 

  • We recommend paying by phone or contactless card at our Welcome Desks as well as in W Lounge, Away Spa, The Duchess, Mr Porter and The Butcher.


W Lounge:

 

  • W Lounge continues to host weekly DJ happenings and cool events to embrace locals and what's new in the city of canals.
  • W Lounge staff is wearing face masks and keeping social distance with our guests.
  • Use a QR code to access to our W Lounge F&B menu


Meetings & Events:

 

  • Adjusted meeting capacities in order to maintain 1,5 distance with other attendees and staff
  • Operational practices are modified and food & beverage set-ups redesigned to provide a safe environment, whilst keeping the highest service level and atmosphere


In-room Dining:

 

  • We're able to order food directly through a QR code from the room.
  • Social distancing in service, ordering of the F&B.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Yes, in-room breakfast and breakfast at Mr Porter.
Welcome Gift: Personal Insider amenity available.
Late Check-Out: Yes, still available.
Mobile Dining: Yes
Mobile Guest Requests: Yes