5750 Windward Parkway, Alpharetta, Georgia USA 30005

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Atlanta Marriott Alpharetta.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotels to remind guests to maintain social distancing in compliance with local and state mandates, and partitions installed at front desk.

Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.
In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings while in public spaces of the hotel.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Please contact the front desk to request amenities you may need in your room.

Housekeeping Service:
  • Housekeeping service is performed after 3 days of a continuous stay. However, if service is needed please contact the front desk to schedule a time that is convenient. Room attendants will only be servicing rooms while guests are out of the room.
  • We have a variety of items available at the front desk for pick-up and we can also provide contactless delivery.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 3rd night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open, face masks required at all times.
  • Outdoor pool: Open Friday (3PM - 8PM), Saturday (10AM - 8PM) and Sunday (9AM - 2PM)
  • Indoor Pool and Hot tub: Closed
  • Shuttle: Not operating
  • Concierge Lounge: Closed
  • Restaurant and Bar: Currently Closed. Subject to change, please call the hotel for current status
Concierge Lounge: Closed
Restaurant and Bar: Closed Subject to change, please call the hotel for current status

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Not Available, points awarded
  • Lounge Access: Closed
  • Welcome Gift: Points only
  • Late Check-Out: Available, please schedule with the front desk
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Not available, Restaurant and Bar closed
  • Mobile Guest Requests: Available