53 14th Street NE, Atlanta, Georgia USA 30309

Obsessed with every detail, so you don't have to.

At AC Hotels, we've carefully crafted and refined every detail. We've orchestrated the entire hotel experience so you can be more productive, creative, and fulfilled.

This is no different during the COVID-19 pandemic. As part of Marriott International's family of brands , we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

For a harmonious experience, here is what you can expect from us at AC Hotels, including changes to some of our services, amenities, and facilities available during your stay.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
  • Effective July 27, face coverings are required in all indoor public areas.
  • Signage has been placed throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacity reductions are in place in our restaurant in compliance with local and state mandates, and partitions have been installed at the front desk and food and beverage service lines.
  • Entry doors are locked 24 hours to ensure only registered guests have access to the hotel.
  • Elevator is limited to 2 people or 1 family at a time.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, and elevators and provided more hand sanitizing stations using only EPA-approved chemicals that are known to work well on viruses similar to COVID-19.

Personal Protective Equipment (PPE): Associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Guests are required to wear personal face coverings in public areas.

Team Members: We're consistently emphasizing the importance of the health and well-being of our team members. We are making sure anyone feeling under the weather knows to stay home. Upon arrival all team members complete a wellness check. Rest assured; we'll be doing our best to take care of our team during this time.

Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. You can contact us via Mobile Chat or Request in the Marriott Bonvoy app or stop by the front desk. Any required services will only be conducted while you are away from the room.

Housekeeping: We are currently not providing daily stayover service. If you need fresh towels or trash removal, please contact the Reception Desk. If you are staying for more than 3 nights your room will be serviced on the 4th day with a lite touch.

 

  • Lite Service Includes: Bed Made, no sheet changes, we will wipe down your shower or tub and replace towels that are on the floor. In addition, we will replace any required amenities and remove any trash.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Gym: Open on appointment only basis. Please see the Reception Desk for available times.

Pool: Open for registered hotel guests only. Hours: 7am - 10pm.


Meeting Rooms - Available for a fee. Please contact sales department.

Business Center - Available. 1 guest or family per session.

Guest Laundry - Available for fee. Laundry supplies available for purchase.

Restaurant Hours & Operations:

 

  • AC Kitchen & AC Lounge - temporarily closed.
  • High Note Rooftop Bar (masks are required to enter):
    • Reservations highly recommended. Please make your reservation using the link below for party sizes of 2 - 5. Parties of 8 or more are not permitted.
    • Hours: Tuesday thru Thursday 5pm - 10pm & Friday thru Saturday 5pm - 11pm.
    • No outside food or beverage allowed.
  • Refreshments, snacks, and other options are available for purchase at the AC Market on the AC Lobby level.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Complimentary Coffee in lobby. Market items available for sale.
  • Lounge Access: Not offered at this location.
  • Welcome Gift: 500 Marriott Bonvoy Points Per Stay or $10 F&B Credit Per Night. Available to Platinum, Titanium, and Ambassador members.
  • Late Check-Out: Platinum and above: 4pm guaranteed; Gold: 2pm, based on availability & upon request; Silver: Based on availability, please contact front desk.
  • Mobile Check-In/Check-Out: Available for Silver and above.
  • Mobile Key: Available for Silver and above.
  • Mobile Dining: Not offered at this location.
  • Mobile Guest Requests: Available for all guests.