400 West Peachtree Street NW, Atlanta, Georgia USA 30308

Explore the world, with confidence.

At Twelve Downtown, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Hotels has signage through out the building informing guest to maintain proper social distancing and mask requirements.
  • Partitions installed at front desk, elevator signage to limit passengers.
  • F&B outlet has limited hours and social distancing seating arrangements in compliance with local and state mandates.
  • Info provided to each guest at checking regarding the hotels process and procedures to kept staff and guest safe.
  • Sanitizer stations located through out the building for both guest and staff use.

In keeping with Marriott's Commitment to Clean, the hotel has enhanced it's procedures with more frequent cleaning of high traffic and high touch areas.

 

  • Utilizing EPA approved multi-purpose Peroxide Cleaner and Disinfectant.
  • Touchless sanitizer stations are strategically located throughout the front and heart of the house.
  • Frequent Cleaning of public area restrooms.
  • Deep cleaning of guest rooms between guest stays, focusing on sanitizing every area of the room.
  • Personal Protection Equipment- Staff members will were PPEs based on activities they are performing and directions of the local authorities.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Fitness Center: Open, equipment has been arranged for proper social distancing. Mask required.


Pool: Closed


Restaurant: Open, limited hours and menu. Social distancing required. Mask required when leaving your table.


Room Service: Unavailable at this time.

Hotel restaurant open for dinner only with limited hours of operations. F&B outlet set for social distancing.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: No current offering
  • Lounge Access: No current offering
  • Welcome Gift: Arrival points will continue to be provided.
  • Late Check-Out: Late check out provided to Gold members and up
  • Mobile Check-In/Check-Out: Mobile Check-in/Check - Out available
  • Mobile Key: Mobile key active and available
  • Mobile Dining: No Mobile Dining
  • Mobile Guest Requests: Mobile guest request active.