L.G. Smith Boulevard # 101, Palm Beach, Aruba

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Aruba Marriott Resort & Stellaris Casino.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotels to remind guests to maintain social distancing

 

  • Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates.

 

  • Partitions installed at front desks.

 

  • Partitions installed at food and beverage service lines.

 

  • Mobile check-in and key available.

 

  • Mobile service requests available.

 

  • Room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

 

  • Efficient check-in experience by communicating important information with guest before arrival. 

 

  • Non essential high-touch items have been removed from guestrooms such as paper items, pen, laundry bags, menus. Guests can request these items via Mobile Request via the Marriott Bonvoy app and will be delivered in front of the guestroom door. 

 

  • Using floor markers to create wait lines that comply with social distancing standards. 

 

  • Using QR-code and single use paper menus in restaurants and bars. 
  • We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

 

  • Staff members wear face coverings, gloves based on the activities they are performing and based on direction by the local authorities.

 

  • We are utilizing electrostatic sprayers with hospital-grade disinfectants.

 

  • Temperature screening for associates and vendors are checked at entry points.

 

  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.

 

  • A dedicated Cleanliness & Hygiene Champion is assigned to safeguard the well-being and safety of our guests and associates, by ensuring the effective application of the new cleanliness standards. 

 

  • A robust training program is implemented for all hotel associates on the new norms in the workplace, which include enhanced hygiene protocols, practicing social distancing, using face masks resort wide and gloves in food handling areas, communicating through glass shields in some areas, and using approved disinfectants as per CDC guidelines. 

 

  • Hand sanitizers are available throughout the hotel, especially in high-traffic areas. 

 

  • Bellmen will sanitize guests' luggage upon arrival.

 

  • In the fitness center, equipment, weights and all exercise machines are disinfected by gym attendant after each use and prior to opening.

 

  • At restaurants, guests need to sanitize their hands upon arrival and prior to being seated. Tables and chairs are sanitized before seating new guest and after each guest departs. Check holders and pens are sanitized before presenting it to guests.

 

  • All items such as coffee makers, collateral are removed from the guest room. Guests can request contactless coffee delivery.

 

  • TV remote enclosed in high-end plastic covers which is disinfected. 

 

  • All high touch points are disinfected with COVID-19 grade disinfectants.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. 

 

Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night during your stay. 

  • Fitness Center: Open from 7:00 am to 7:00 pm, maximum capacity of 20 pax.

 

  • Spa: Open from 10:00 am to 4:00 pm.

 

  • Beach: Open.

 

  • Lounges: Tradewinds Club Lounge closed.

 

  • Casino: open from 9:00 am - 11:00 pm.

 

  • Family Pool: open from 7:00 am - 7:00 pm.

 

  • H2Oasis Adult Pool: open from 7:00 am - 7:00 pm.
  • Atardi: open for dinner from 6:15 pm to 10:00 pm

 

  • La Vista: open for breakfast from 7:00 am to 12:00 pm and for dinner from 4:30 pm to 10:00 pm

 

  • Ruth's Chris Steak House: open for dinner from 5:30 pm to 10:00 pm

 

  • Starbucks: open from 6:00 am to 10:00 pm

 

  • Gelato & Co.: open from 2:00 pm to 11:00 pm

 

  • The Lobby: open from 4:00 pm to 11:00 pm

 

  • Waves Bar & Grill: open for lunch from 11:00 am to 5:00 pm

 

  • Room Service: open from 6:00 am to 12:00 am

 

  • Pool Bar: open from 11:00 am to 5:00 pm

 

  • H2Oasis Pool Bar: open from 11:00 am to 5:00 pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room. 

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Yes, for Platinum, Titanium and Ambassador Elite members
  • Lounge Access: N/A
  • Welcome Gift: Based on Elite level requirements, but individualized in wrapped / sanitized boxes.
  • Late Check-Out: Based on Elite benefit - made available as business allows.
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: N/A
  • Mobile Guest Requests: Yes -- activated
Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more.

To increase safety measure for the health and wellbeing of travelers and our locals, there are specific requirements per state for visitors from the United States. Aruba's health and safety protocols will be revisited and reevaluated on an ongoing basis.