L.G. Smith Boulevard # 101, Palm Beach, Aruba

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Aruba Marriott Resort & Stellaris Casino.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotels to remind guests to maintain social distancing

 

  • Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates.

 

  • Partitions installed at front desks.

 

  • Partitions installed at food and beverage service lines.

 

  • Mobile check-in and key available.

 

  • Mobile service requests available.

 

  • Room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

 

  • Efficient check-in experience by communicating important information with guest before arrival. 

 

  • Non essential high-touch items have been removed from guestrooms such as paper items, pen, laundry bags, menus. Guests can request these items via Mobile Request via the Marriott Bonvoy app and will be delivered in front of the guestroom door. 

 

  • Using floor markers to create wait lines that comply with social distancing standards. 

 

  • Using QR-code and single use paper menus in restaurants and bars. 
  • We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

 

  • Staff members wear face coverings, gloves based on the activities they are performing and based on direction by the local authorities.

 

  • We are utilizing electrostatic sprayers with hospital-grade disinfectants.

 

  • Temperature screening for associates and vendors are checked at entry points.

 

  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.

 

  • A dedicated Cleanliness & Hygiene Champion is assigned to safeguard the well-being and safety of our guests and associates, by ensuring the effective application of the new cleanliness standards. 

 

  • A robust training program is implemented for all hotel associates on the new norms in the workplace, which include enhanced hygiene protocols, practicing social distancing, using face masks resort wide and gloves in food handling areas, communicating through glass shields in some areas, and using approved disinfectants as per CDC guidelines. 

 

  • Hand sanitizers are available throughout the hotel, especially in high-traffic areas. 

 

  • Bellmen will sanitize guests' luggage upon arrival.

 

  • In the fitness center, equipment, weights and all exercise machines are disinfected by gym attendant after each use and prior to opening.

 

  • At restaurants, guests need to sanitize their hands upon arrival and prior to being seated. Tables and chairs are sanitized before seating new guest and after each guest departs. Check holders and pens are sanitized before presenting it to guests.

 

  • All items such as coffee makers, collateral are removed from the guest room. Guests can request contactless coffee delivery.

 

  • TV remote enclosed in high-end plastic covers which is disinfected. 

 

  • All high touch points are disinfected with COVID-19 grade disinfectants.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. 

 

Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night during your stay. 

  • Fitness Center: Open from 7:00 am to 7:00 pm, maximum capacity of 20 pax.

 

  • Spa: Open from 10:00 am to 4:00 pm.

 

  • Beach: Open.

 

  • Lounges: Tradewinds Club Lounge open.

 

  • Casino: open from 9:00 am - 11:00 pm.

 

  • Family Pool: open from 7:00 am - 7:00 pm.

 

  • H2Oasis Adult Pool: open from 7:00 am - 7:00 pm.
  • Atardi: open for dinner from 6:15 pm to 10:00 pm

 

  • La Vista: open for breakfast from 7:00 am to 12:00 pm and for dinner from 4:30 pm to 10:00 pm

 

  • Ruth's Chris Steak House: open for dinner from 5:30 pm to 10:00 pm

 

  • Starbucks: open from 6:00 am to 10:00 pm

 

  • Gelato & Co.: open from 8:00am - 1:00 pm for smoothies and breakfast bowls & from 1:00 pm - 11:00 pm for Gelato

 

  • The Lobby: open for drinks from 4:30 pm - 12:00 am. Open for bites from 4:30 pm - 11:00 pm.

 

  • Waves Bar & Grill: open for lunch from 11:00 am to 5:00 pm

 

  • Room Service: open from 6:00 am to 12:00 am

 

  • Pool Bar: open from 11:00 am to 5:00 pm

 

  • H2Oasis Pool Bar: open from 11:00 am to 5:00 pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room. 

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Yes, for Platinum, Titanium and Ambassador Elite members
  • Lounge Access: N/A
  • Welcome Gift: Based on Elite level requirements, but individualized in wrapped / sanitized boxes.
  • Late Check-Out: Based on Elite benefit - made available as business allows.
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: N/A
  • Mobile Guest Requests: Yes -- activated
Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more.

To increase safety measure for the health and wellbeing of travelers and our locals, there are specific requirements per state for visitors from the United States. Aruba's health and safety protocols will be revisited and reevaluated on an ongoing basis.

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Aruba Marriott Resort & Stellaris Casino.
show more

Información sobre el hotel

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
DISTANCIAMIENTO SOCIAL Y EXPERIENCIAS SIN CONTACTO

• Señalizaciones en todo el hotel para recordar a los huéspedes que deben mantener el distanciamiento social

• Límites de ocupación y reducción de capacidades de asientos en nuestros restaurantes de acuerdo con los mandatos locales y estatales.

• Particiones instaladas en la recepción.

• Particiones instaladas en las líneas de servicio de alimentos y bebidas.

• Registro móvil y llave disponible.

• Solicitudes de servicio móvil disponibles.

• Los pedidos de servicio a la habitación se entregan directamente a su puerta a través de la aplicación móvil MARRIOTT BONVOY ™ .

• Experiencia de check-in más eficiente, comunicando información importante con los huéspedes antes de la llegada.

• Los artículos no esenciales de tacto frecuente se han eliminado de las habitaciones, como artículos de papel, bolígrafo, bolsas de lavandería, menús. Los huéspedes pueden solicitar estos artículos mediante solicitud móvil a través de la aplicación MARRIOTT BONVOY y serán entregados en la puerta de la habitación.

• Uso de marcadores en el piso para crear líneas de espera que cumplan con los estándares de distanciamiento social.

Uso de código QR y menús de papel de un solo uso en restaurantes y bares.
MEJORAS EN LOS PROTOCOLOS DE LIMPIEZA Y EL SERVICIO DE LIMPIEZA DE HABITACIONES EN ESTE HOTEL
• Hemos aumentado la frecuencia de limpieza y desinfección, particularmente en áreas con alto tráfico, incluidos baños, ascensores y escaleras eléctricas, así como estaciones de desinfección de manos.

• Los miembros del personal usan mascarillas faciales, guantes según las actividades que están realizando y de acuerdo a las instrucciones de las autoridades locales.

• Estamos utilizando rociadores electrostáticos con los desinfectantes de grado hospitalario.

• Detección de temperatura para asociados y proveedores en los puntos de entrada.

• Toallitas desinfectantes disponibles en la habitación para cada huésped que llega, así como bajo petición.

• Se asigna un Campeón de Limpieza e Higiene dedicado para salvaguardar el bienestar y la seguridad de nuestros huéspedes y asociados, garantizando la aplicación efectiva de los nuevos estándares de limpieza.

• Se implementó un sólido programa de capacitación para todos los asociados del hotel sobre las nuevas normas en el lugar de trabajo, que incluyen protocolos de higiene mejorados, práctica de distanciamiento social, uso de mascarillas faciales y guantes en áreas de manejo de alimentos, comunicación a través de escudos de vidrio en algunas áreas y uso de desinfectantes aprobados según las pautas de los CDC.

• Desinfectantes para manos disponibles en todo el hotel, especialmente en las zonas de alto tráfico.
• El Bellmen desinfectará el equipaje de los huéspedes a su llegada.

• En el gimnasio, el equipo, las pesas y todas las máquinas de ejercicio son desinfectados por el asistente del gimnasio después de cada uso y antes de la apertura.

• En los restaurantes, los huéspedes deben desinfectarse las manos a su llegada y antes de sentarse. Las mesas y sillas se desinfectan antes de sentarse un nuevo huésped y después de que cada huésped se va. Los porta cuentas y bolígrafos se desinfectan antes de presentarlos a los huéspedes.

• Todos los artículos como cafeteras y colaterales se retiran de la habitación. Los huéspedes pueden solicitar la entrega de café sin contacto.

• El control remoto de la TV se guarda en cubiertas de plástico de alta gama que se desinfectan.

• Todos los puntos de alto contacto se sanitizan con desinfectantes de grado COVID-19.

• Cada habitación se limpia y desinfecta a fondo antes de ser ocupada. Durante su estancia, no proporcionaremos servicio de limpieza automáticamente todos los días. Si desea recibir un servicio diario de limpieza, por favor informe a nuestro equipo de servicios al huésped. Estaremos encantados de hacer el servicio de acuerdo con sus preferencias.

• Tenga en cuenta que si va a tener una estancia larga con nosotros, vamos a limpiar automáticamente su habitación después de cada sexta noche durante su estancia.

Todas las habitaciones se limpian a fondo y se desinfectan antes de su llegada. Durante su estancia, no limpiaremos su habitación automáticamente cada día. Si desea recibir diariamente el servicio de limpieza de habitación, comuníquese con nuestro equipo de Servicios para huéspedes. Organizaremos con gusto un horario de limpieza que se ajuste a sus preferencias. Tenga en cuenta que si su estancia con nosotros se prolonga un poco, limpiaremos su habitación automáticamente cada 6 noches.
SERVICIOS Y AMENIDADES EN EL HOTEL
• Gimnasio: Abierto de 7:00 am a 7:00 pm, capacidad máxima de 20 personas.

• Mandara Spa: Abierto de 10:00 am a 16:00 pm.

• Playa: Abierta.

• Tradewinds Club Lounge cerrado.

• Stellaris Casino: Abierto de 9:00 am - 11:00 pm.

• Piscina familiar: Abierta de 7:00 am - 7:00 pm.

• H2Oasis Adult Pool: Abierta de 7:00 am - 7:00 pm.
OFERTA DE ALIMENTOS Y BEBIDAS
• Atardi: Aabierto para la cena de 18:15 a 22:00

• La Vista: Abierto para desayuno de 7:00 am a 12:00 pm y para la cena de 16:30 pm a 22:00 pm

• Ruth's Chris Steak House: Abierto para la cena de 17:30 pm a 22:00 pm
• Starbucks: abierto de 6:00 am a 10:00 pm

• Gelato & Co.: Abierto de 8:00 am - 1:00 pm para smoothies y bowls de desayuno y de 1:00 pm - 11:00 pm para Heladería

• Lobby: Abierto para bebidas de 4:30 pm a 12:00 am. Abierto para snacks de 4:30 pm - 11:00 pm.

• Waves Bar & Grill: Abierto para el almuerzo de 11:00 am a 5:00 pm

• Servicio de habitacion: Disponible de 6:00 am a 12:00 am

• Bar en la piscina: Abierto de 11:00 am a 17:00 pm

• H2Oasis Pool Bar: Abierto de 11:00 am a 17:00 pm
"Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


 

Not a Marriott Bonvoy member? Enroll here.


"

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following MARRIOTT BONVOY benefits:

Registro de llegada y salida móvil: Si
Llave móvil: Si
Servicio móvil de comidas: Si
Solicitudes móviles: Si
En función de la situación siempre cambiante, recomendamos que todos los visitantes visiten Aruba.com con frecuencia para cualquier cambio en las fechas, destinos, procedimientos requeridos y más.

Para aumentar las medida de seguridad para la salud y el bienestar de los viajeros y nuestros lugareños, existen requisitos específicos por estado para los visitantes de los Estados Unidos. Los protocolos de salud y seguridad de Aruba serán revisados y reevaluados de forma continua.