1901 San Antonio Street, Austin, Texas USA 78705

Explore the world with confidence

At The Otis Hotel, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

We have provided signage throughout our hotel to remind guests to maintain social distancing 6 feet apart from each other. In addition:

 

  • Face masks are mandatory for all guests and employees
  • Limited the capacity in the elevators
  • Seating reductions in Acre 41 in compliance with local and state mandates
  • Partitions at the front desk
  • Mobile check-in through Marriott Bonvoy mobile app for a contactless experience
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout the property and in guest rooms. These include:

Enhanced public space cleaning: we have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. As per local law, guests are also required to wear personal face coverings. We provide face masks free of charge to the guests. Disinfectant wipes are available to guests upon request.

Housekeeping service: every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping services unless requested.
We are committed to making the amenities and services at our property available to you while complying with local regulations and reinforcing social distancing. The modifications include:

Fitness Center: Open daily at 50% capacity, masks required at all times

Otopia Pool + Cabanas: Open daily, masks required at all times. All pool seating is spaced at a safe distance apart.
Breakfast, Lunch and dinner is served daily at Acre 41.
Burger Bar is open daily.
Otopia Pool and Lounge is open daily for light bites and beverages.
Acre41: Open daily, 50% capacity; reservations encouraged

All food handlers are trained on safe food preparation and service practices.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Mobile check-in/check-out is available for all Marriott Bonvoy members.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
As a reminder, guests of an event will be reminded to practice physical distancing by staying 6' apart from each other and signs will be placed throughout the meeting spaces. All hotel shared tools and equipment are sanitized prior to, during, and after usage. Meeting space foyer furniture has been placed to meet physical distancing guidelines, and meeting planners are encouraged to communicate with hotel staff utilizing text messaging.

Groups are encouraged to distribute name badges digitally in advance of the event. Registration tables can only be set in areas that facilitate proper physical distancing of 6' while guests are in line.

Wherever possible, meeting room doors will be labeled with entry and exit signs to facilitate one way traffic flow in meeting rooms. Meeting room doors should be left open to reduce hand to surface contact and all rooms will be cleaned and sanitized once meeting room is set for an event.