Avinguda de Francesc Cambo 14, Barcelona, Barcelona Spain 08003

Stay Well

Welcome to The Barcelona EDITION.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Less contact, more connection.

 

  • Using digital technology for check-in, service requests via our Marriott Bonvoy™ mobile app and implementing QR codes to provide easy access to digital menus or updates.
  • Enabling social and physical distancing practices by reducing allowable capacities in spaces in compliance with local and state mandates, increasing distance between furniture, managing queueing areas and installing transparent screens and other physical barriers.
  • Fostering pre-arrival planning and communication.

To minimize risk and enhance safety for our guests and employees, we are enhancing cleaning and sanitation protocols. These include:

 

  • Deploying enhanced cleaning protocols to disinfect every space, more frequently and especially during peak times.
  • Consistently and frequently disinfecting all high-touch items like elevator buttons and door handles.
  • Employing electrostatic sprayers that use hospital-grade disinfectant to treat known pathogens for public areas.
  • Providing a set of face masks and individually packed disinfectant wipes upon check-in.
  • Adding hand sanitation and disinfectant wipe stations throughout the hotel, particularly in high-traffic areas.
  • Deep cleaning of each guest room between guest stays. Rooms remain vacant for 24 hours between each guest stay.

 

 

Housekeeping & Turndown Service:

Housekeeping service has been enhanced with new protocols in compliance with Marriott guidelines and local law to ensure the highest cleaning and sanitation service.

 

  • Every guest room is thoroughly cleaned and disinfected prior and after each guest arrival. Upon check out and cleaning, a guest room is left vacant for 24 hours between each guest stay.
  • During a guest's stay, room cleaning and disinfection is done in absence of the guest by housekeepers wearing Personal Protective Equipment (PPE). Special disinfection focus is given to high touch items such as tv remote controls, telephones, minibars and light switches.
  • In order to reduce contact, guests may opt out of daily cleaning service during their stay, which will be confirmed at check-in.
  • Turn-down service is available only on guest request.
  • A set of masks and individually packed disinfectant wipes is available for all guests upon check-in.

 

Room Amenities:

Room amenities will keep including hair dryers, collateral, bathrobes, coffee makers, minibars, pencil and notepad.

 

Providing Personal Protective Equipment (PPE):

All employees wear a face mask as part of their uniform. Providing a safe environment for our guests and employees is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you are in public areas of the hotel. We do appreciate your support and understanding.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on enhancing cleaning, reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Gym: Reduced capacity. Equipment is disinfected after each use. We provide touchless hand sanitizer dispenser and disinfectant wipes at the Gym entrance.
  • Outdoor Plunge Pool: Open, reduced capacity. Time limit may be in place at peak times to enable enhanced cleaning protocols.
  • Bellman and Valet Parking Service: Bellman wearing Personal Protective Equipment (PPE) and taking the guest's lead to open car doors and offer luggage assistance.
  • Room Service: The hotel continues to provide 24 hours room service. Servers will deliver the order to the door stepping back to allow guests to move order into the room before removing the trolley or tray.

Our restaurants and bars are ready to welcome our guests.

When serving food and beverages, we will continue to follow guidelines from international government agencies, as applicable. Marriott's Food & Beverage operations are required to conduct self-inspection using the company's food safety standards as guidelines, and compliance is validated by independent audits.

Modified operational practices include:

 

  • À la carte breakfast at Bar Veraz.
  • Modified floor plans and reduced seating to ensure physical distancing.
  • Surfaces sanitized between guest use.
  • Alternate menu presentation options, including digital QR and single use menus available on request at breakfast.
  • Check presenters and pens sanitized after each use.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: 500 points per stay for Gold Elite Members. 1000 points per stay for Platinum Elite Members and above.
  • Late Check-Out: Platinum Elite Members and above may check out as late as 4 p.m.
  • Mobile Check-In/Check-Out: Available via our Marriott Bonvoy™ mobile app.
  • Mobile Guest Requests: Available via our Marriott Bonvoy™ mobile app.