Inge-Beisheim-Platz 1, Berlin, Berlin Germany 10785

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Berlin Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Medical face masks, gloves and disinfectant gel are available free of charge in all areas of the hotel.
  • Guests are required to wear medical face masks in all public areas.
  • Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.
  • We will provide daily housekeeping cleaning services while you are away from the room. If you'd like to not receive daily cleaning, simply let our team know and we will gladly take care of it.
  • Fitness center, pool, sauna and infrared seats: open by complying the hygiene regulations
  • Use the Marriott Bonvoy App and benefit from the contactless offers: Pro Active Chat, Mobile Check-In and Check-Out, Mobile Key, Mobile Dining and Mobile Request.

In keeping with Marriott's Commitment to Clean, we have added several cleaning routines throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

The room amenities have been adapted to the current hygiene standards. Guest rooms are not entered in the evening. Therefore, no turn-down or "Make a Green Choice" service is currently offered. Of course we will bring fresh towels to the room upon request.

The filling of your minibar during your stay can be ordered at the reception and will be charged according to consumption.

Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. If you'd like to not receive daily cleaning, simply let our team know and we will gladly take care of it.

Gym: Our gym is located on the second lower level and open by complying the hygiene regulations. We ask our guests to clean up all fitness equipment with disinfectant after each use.

Swimming Pool, Sauna and infrared seats: Our pool and sauna area is available to our guests from 6.00 am to 11.00 pm. Please note as we are complying with hygiene regulations and local government guidelines, registration via LUCA App is mandatory.


Executive Lounge: Open 6.00 am to 0.00 am for authorized hotel guests, subject to minimum distance. Guests have to wear a face mask complying the governmental hygiene regulations. A continental breakfast buffet will be available Monday to Friday from 6.30 am to 10.30 am and Saturday & Sunday from 7:00 am to 11.00 am. Soft drinks, coffee & tea are provided throughout the day, a snack buffet will be served from 6.00 pm to 9.00 pm. 

Midtown Grill Restaurant:
Breakfast buffet: Monday - Friday from 6.30 am to 10.30 am; Saturday, Sunday and selected holidays from 7.00 am to 11.00 am. 

Monday to Friday 12.00 pm to 10.00 pm, Saturday & Sunday 5.00 pm to 10.00 pm by complying with governmental hygiene regulations. Depending on weather conditions you are welcome to enjoy our summer terrace.


The Big Dog, Berlin:
open daily from 12.00 pm

Executive Lounge:
Continental Breakfast Buffet: complying with hygiene regulations for all Executive Guests
Monday - Friday: 6.30am - 10:30am
Saturday & Sunday: 7:00am - 11:00am
Dinner: 6:00pm - 9:00pm, Snack Buffet complying with hygiene regulations for all Executive Guests

 

Lobby Lounge:

Open all day by complying with governmental hygiene regulations.

 

In-Room Dining: 

Available 24 hours

Mobile Dining is offered via the Marriott Bonvoy App.

 

Obligation to document visits via the Luca app or in writing applies in all of our restaurants and bars.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum Elite Members, Titanium Elite Members and Ambassador Elite Members are offered to enjoy breakfast buffet at the Executive Lounge on the 10th floor.
  • Lounge Access: The Executive Lounge is open to eligible hotel guests, subject to minimum distance. Guests have to wear a face mask complying the governmental hygiene regulations. A continental breakfast buffet will be available Monday to Friday from 6.30 am to 10.30 am and Saturday & Sunday from 7:00 am to 11.00 am. Soft drinks, coffee & tea are provided throughout the day, a snack buffet will be served from 6.00 pm to 9.00 pm. 
  • Welcome Gift: The Marriott Bonvoy Elite Welcome Gifts are offered according to the Marriott Bonvoy benefits.
  • Late Check-Out: Late Check Out is offered according to the Marriott Bonvoy benefits
  • Mobile Check-In/Check-Out: Mobile check-in and check-out is available by using the Marriott Bonvoy App.
  • Mobile Key: Mobile Key is available by using the Marriott Bonvoy App.
  • Mobile Dining: Mobile Dining is available by using the Marriott Bonvoy App.
  • Mobile Guest Requests: Mobile Guest Requests are available by using the Marriott Bonvoy App.