Friedrichstrasse 158-164, Berlin, Germany 10117
The Westin Grand, Berlin

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. Here are some of the key changes you can expect from your stay at Westin. For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout the hotel to remind guests to maintain social distancing. Seating capacities are reduced in our restaurant in compliance with local and state mandates. Partitions are installed at front desk.
  • Mobile check-in and housekeeping requests are available via the Marriott Bonvoy™ mobile app.

In keeping with Marriott´s Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including elevators and restrooms, as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear face coverings and gloves based on the activities they are performing and based on direction by the local authorities. Guests are legally obliged to wear mouth and nose covers in corridors, lifts and public spaces.
  • Enhanced training and protocols: Our team members are receiving ongoing briefings and enhanced operating protocols.
  • Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with disinfectants to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide a daily housekeeping refresh service automatically every day. In case you would like a reduced or no service during your stay, please contact our front desk team - we will be happy to schedule service according to your preferences.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness area: open 24 hours a day - Please note: due to the reduced capacity our guests may pick up an access card at the Front Desk.
  • Sauna: open daily from 2 p.m. to 10 p.m.
  • Spa Reception: daily from 2 p.m. to 10 p.m.
  • Wellness massages and treatments: on request only - please visit www.gezer-massagen.com
  • Bike Rental: for only EUR 12 / 24 hours you may discover the city by bike - please ask our Front Desk Team for reservation.
  • Parking: Parking spaces are available and cost EUR 32 per day. Tickets are available at the reception desk. Valet parking can't be provided at the moment.
  • Minibar: With our Market Place at the reception desk we are offering a selection of beverages and snacks for our guests.
  • Room Amenities: In-room coffee makers are available.
  • Room Service: available daily from 6:00 p.m. to 10:00 p.m.
  • Daily Housekeeping: YOUR CHOICE by Marriott Hotels: we are providing a cleaning service of your room on a daily basis. In case you would like a reduced or no service during your stay, please contact our front desk team!

A mouth-nose cover is prescribed by law in our outlets, as in the entire hotel, and may only be taken off at the table or in your room.

Breakfast: Breakfast buffet in compliance with hygiene regulations and distance rules for EUR 32 per person / day in the Salon "Unter den Linden".
Monday - Friday: 6:30 a.m. to 10:30 a.m. Saturday - Sunday: 7:00 a.m. to 11:00 a.m.

Dinner: Terrace - open daily 5:00 p.m. to 11:00 p.m.
Restaurant "Relish" and Lobby Bar - currently closed
Room Service from 6:00 p.m. to 10:00 p.m. for enjoying your meal in a private atmosphere.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: A piece of the original Berlin Wall based on membership level.
  • Late Check-Out: Available based on membership level.
  • Mobile Check-In/Check-Out: Available for all Marriott Bonvoy™ members.
  • Mobile Guest Requests: Available for all Marriott Bonvoy™ members via the Marriott Bonvoy™ mobile app.