Paynes Bay, St James, Barbados BB24023

Explore the world, with confidence.

At The House by Elegant Hotels - Adults only, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

DURING YOUR STAY

 

  • On arrival, all guests will be asked to sanitize their hands and temperature will be taken.
  • Our Front Desk area has been equipped with plexiglass shields and floor decals to abide by the physical distancing rule of 6 feet.
  • All guests are requested to sanitize their hands frequently upon entering outlets and resort facilities.
  • All seating has been restructured to adhere to 6 feet social distancing policies.
  • Marriott requires all guests to wear proper face coverings in all indoor public spaces and in select outdoor spaces where social distancing is not possible.
  • Guests are advised to pack a face mask, sanitizer, wipes, as well as a snorkel mask and rash guard if participating in water sports activities.
We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout the entire hotel which include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, and escalators, etc. Further hand sanitizing stations are installed throughout the hotel for your added protection. Sanitizing wipes have been installed in the elevator and have also been added to your welcome amenity (1-time offer).

Housekeeping Services are provided upon guest request with the use of EPA-approved cleaning agents. Guests are requested to vacate the room while cleaning services are rendered. All surfaces in public spaces and outlets are thoroughly treated with EPA-approved disinfectants and cleaned with increased frequency.

Social Distancing Practices: You will see signage and shields throughout the hotel promoting physical distancing and encouraging guests to follow social distancing recommendations.

Personal Protective Equipment (PPE): Associates will wear the required PPE based on the activities they are performing. Guests are required to wear personal face coverings in public areas.

Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. To minimize entry into your room, we will only provide housekeeping services at your request while you are away from the room. Please note that the Make A Green Choice Program is currently not available. Please do let us know if you wish to not have our team enter your room at all during your stay.

Temperature Screening: We will be temperature screening associates and vendors at entry points. For guests, we will be temperature screening upon arrival to the hotel, in accordance with national protocols.

Electrostatic Spraying: We're researching and developing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

POOL & BEACH

 

  • Beach: Open 
  • Pool: Open
  • Pool and Beach Ambassador Service: Available.


FITNESS CENTER & SPA

 

  • Fitness Center: Open
  • Spa: Open


Additional considerations:

 

  • Pool and Beach Ambassador service will remain in operation for guests to enjoy, however, some amenities such as cold towels will not be provided.
  • The pool and beach attendant will assist guests with loungers, and loungers will be sanitized between each guest use. Cushions will not be used.
  • Physical distancing of 6 feet will be applied between parties or loungers.
  • Beach towels will be provided in guest room.
  • Select water sports will continue to be offered.
  • Guests are encouraged to wear a t-shirt or rash guard under their life jacket when engaging in motorized sports.
  • For guests who wish to snorkel, they must provide their own snorkel and mask in accordance with the national protocols.
  • All food handlers and supervisors are trained on safe food preparation and services practices and provided with masks and gloves to perform their jobs safely.
  • Serving utensils will be changed often, and items will be individually packaged as much as feasible.
  • Physical distancing will be in place at the bar.
  • Minibars will be stocked on guest's request.
  • In-room dining will be provided in take-away containers. All in-room dining fees are still applicable.
  • Dinner is available from 6:30 PM to 8.30 PM
  • Bars close at 11:00 PM
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

 

Available benefits vary by location and membership tier. At this hotel, please note Marriott Bonvoy earning & redemption will not be available until later 2021.

Please note that various countries are requiring negative COVID-19 test results for passengers to re-enter to their country of origin, or final destination. For those travelers who are required by government regulations or would like to take a COVID-19 test before returning home, our team is able to connect you with a series of hospitals and laboratories that offer the required testing and we are happy to assist you in booking an appointment.

Our hotel does offer on-site testing should you prefer and choose to select that option. As requirements can vary as to time needed for test prior to re-entry and/or specific test types, we recommend guests review the requirements of their country of origin or final destination. The safety and well-being of our guests and our associates are of paramount importance to us and our staff is ready and available to assist you.

Blue Isle: 1-246-622-1299 │ https://bluisles.rezdy.com/422446/onlocation-covid-19-testing
PCR Test Cost: BDS$400.00/ US$200 per person
Antigen Test Cost: BDS$250.00/ US$125 per person

Sandy Crest: 1-246-419-4911 │ www.sandycrest.net or bcharles@sandycrest.net
PCR Test Cost: BDS $600/ US$300 per person / hotel visit
Antigen Test: BDS$300/US$150 per person

Urgent Care: 1-246 -538-3838 │ covidunit@urgentcarebarbados.com
PCR Test Cost: BDS $700/ US $350 per person
Antigen test: BDS $250.00/ US$125 per person

DISCLAIMER: This list has been provided for your convenience while staying at the hotel. The use of this service is at your sole risk. The Hotel, Marriott International, Inc. and the Hotel owner, and their subsidiaries and affiliates, and their respective officers, directors, shareholders, agents, employees, successors, representatives and assigns (collectively, the "Marriott Parties"), make no warranty or representation, express or implied, to anyone as to the services provided by these service providers nor assumes any responsibility or liability in connection with such service. Those service providers are independent agents and are not affiliated with Hotel, Elegant Hotels, Marriott International, Inc. and the Hotel owner, or any of their respective affiliates.

This hotel has been approved as ‘designated holding hotel' in Barbados. All guests that have reservations at one of our hotels will be limited to their guest room with no access to the rest of the resort or beach area until they have received their second negative test results back.

Delivery fees for room service over this period will be waived. After they have received their negative test results back, they will be free to enjoy the resort.

Please visit www.VisitBarbados.org for more information on the current national situation.

 

Protocol for Fully Vaccinated Guests

  • Travellers will need to provide a vaccination certificate on arrival to Barbados.
  • Provide proof of a negative COVID 19 PCR test result 3 days prior to travel.
  • Guests will have a standard or rapid COVID 19 PCR test done at the airport upon arrival, results are received within 24 hours.
  • All fully vaccinated guests can enjoy some facilities at the hotel while waiting for the 2ndt test results, excluding the beach, gym, and spa.