4000 Grand Ave, Birmingham, Alabama USA 35226

Explore the world with confidence

At Renaissance Birmingham Ross Bridge Golf Resort & Spa, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Install hands free soap dispensers and hands-free paper towel dispensers in public restroom

Parking

  • Bell Service/Valet are wearing face masks and gloves while performing valet service in guest cars and while performing bell service to guests and maintain social distancing measures.

Check-In

  • Front desk will stager work stations to promote Social Distancing
  • Lobby greeter to control lobby capacity as needed
  • Signage to promote social distancing
  • Barrier in front of the front desk to promote social distancing

Room

  • Housemen & Housekeepers to wear gloves & face masks
  • Room only cleaned on check-out
  • Provide amenity service via knock and step back service

Food & Beverage

  • Associates will wear appropriate PPE per position requirements
  • All Food & Beverage outlets will have tables at measured social distancing
  • Signage to promote social distancing

Amenities

  • Pool lounge chairs are spaced to promote social distancing
  • Signage to promote social distancing at Pool, Spa & Fitness Center
  • Associates are to wear needed PPE per position requirements
  • Fitness Center cardio machines are spaced or shut down to promote social distancing
  • Fitness Center occupancy at 50%

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Current government guidelines state that all guest are required to wear a face mask in public spaces, unless they are eating/drinking.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request

Fitness Center: Open, face masks required at all times.
Spa: Open, reservation required.
Golf: Open, social distancing required.
Shuttle: Currently not available
Brock's Restaurant: Breakfast Only
Clubhouse Restaurant: Lunch & Dinner
In Room Dining: Breakfast, Lunch & Dinner (Delivered to Door)
JT's Lounge: Serving until 11pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Yes
  • Lounge Access: No
  • Welcome Gift: Yes
  • Late Check-Out: Upon Availability
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: No
  • Mobile Guest Requests: Yes