61 Wireless Road (Witthayu), Bangkok, Thailand 10330

Stay Well

Welcome to The Athenee Hotel, a Luxury Collection Hotel, Bangkok.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations including a temperature checks at hotel entrances and venues, practicing physical distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), wearing face coverings whenever you're in public areas of the hotel, and scanning Thai-Chana QR Code (contact tracing app) at hotel entrances, venues and function rooms. We provide face masks free of charge on request.
There is clear floor signage throughout our hotel to remind guests to maintain physical distancing. Occupancy and capacity reductions are in place in our public areas including restaurants, fitness facilities and events space in compliance with local and state mandates. Alcohol based hand sanitizer dispensers are provided throughout the hotel. The use of a facemask is mandatory for all guests and employees in public. Associates serving food and beverage are also required to wear gloves and face screens for added reassurance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and sanitization, particularly in high touch-point areas including restrooms, elevators, lobby, fitness centre, restaurants and bars. Hand sanitizing stations are in all areas.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. disposable surgical face masks, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Check-in can be completed in advance by downloading the Marriott Bonvoy App to reduce contact at reception on arrival. The App is also useful for online chat at your convenience.
  • The guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services daily while you are away from the room. If you would like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

In response to the recent COVID-19 local transmissions, the Government of Thailand has implemented some restrictions on businesses and services to curtail the transmission. These guidelines are updated regularly and subject to change. We will do our best to keep you informed on how your stay may be affected.

 

Until further notice, the following changes to our operation are placed at The Athenee Hotel:

•          Alcohol is not permitted to be served or sold in restaurants, bars, or Royal Club Lounge.

•          Athenee Fitness is daily open, operation hour 06.00 AM - 09.00 PM

•          Athenee Spa is open (Wednesday to Sunday) operation hour: 11.00 AM - 09.00 PM

•          Swimming Pool is daily open, operation hour 06.00 AM - 09.00 PM

•          Mandatory mask wearing in public throughout Bangkok including the hotel unless seated when dining.

 

Alcohol service for in-room dining, business center for private use, and The Athenee Collection Gallery.

Breakfast is daily served at Rain Tree Cafe, lobby floor, operation hour at 06:30 A.M. - 10:30 A.M. Restaurants are operating with limited capacity due to physical distancing. We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. Protective face masks must be worn in the restaurants unless seated (bags for face masks are provided complimentary).

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier.
The Luxury Collection offers a gateway to the world's most exciting and desirable destinations. We are proud to carry on the traditions that shaped our heritage as we embark on journeys as transformative as they are unforgettable. The Athenee Hotel, a Luxury Collection Hotel, Bangkok merges a devotion to old Thai traditions with an ultra-modern energy and personalized service with confidence. Enhancing new safety protocols and impeccable cleanliness offers our guests complete confidence and reassurance to enjoy the hotel services and facilities. The Athenee Hotel was the first hotel certified by the Safety & Health Administration (SHA) and Ministry of Public Health for meeting hygiene, health and safety standards.

As part of Marriott International's family of luxury brands, we have implemented a multi-pronged approach to meet these health and safety requirements, which forms part of Marriott's global "Commitment to Clean". Here are some of the key changes you can expect from your stay. For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.