199 Sukhumvit Soi 22, Bangkok, Thailand 10110

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Bangkok Marriott Marquis Queen's Park.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

To ensure a safe social distancing and contactless experience, Bangkok Marriott Marquis Queen's Park has elevated a higher safety and cleanliness standard. Below are the measures and practices that we have implemented for a safety of our guests.

 

  • Temperature checks are implemented for all guests and associates entering the hotel's premises.
  • Signages are placed throughout the hotel to remind guests of social distancing.
  • Revised seating capacities in our restaurants, fitness and spa areas to be in accordance with government guidance.
  • Hand sanitizer stations are available in high-traffic areas including lobby, restaurants, kid's club, fitness center and all meeting and banqueting areas.
  • A limited number of 4 guests or one family will be permitted to use an elevator at a time.
  • All associates will be required to wear masks, and we encourage guests to do so. Masks are available for guests at Front Office.
  • The hotel also provides disinfectant wipes in the room for guests' use.

With Marriott's Commitment to Cleanliness, our brilliant hosts are trained to practice proper hygiene operation in every aspect to elevate guests' confidence during their stay. There are also some changes in amenities set up and services to maintain the level of hygiene safety.

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms (cleaning every 30 minutes), elevators (cleaning every hour), and provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Associates will wear PPE (Face Masks, Gloves etc.) based on the activities they are performing and the local government regulations.
  • Guest Rooms and Key Cards: Every guest room and key card is thoroughly cleaned and disinfected. We will continue to provide housekeeping services daily while guests are away from their room.
  • Mini Bar: We have removed mini bar items from guests' rooms. However, the items are available to order through At Your Service.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Pool: Open from 08.00 - 18.00 hrs.
  • To maintain social distancing, we have placed each sunbed 1.5 meters apart and limit to 14 persons in the pool at a time.
  • Fitness Centre: Open from 06.00 - 20.00 hrs for in-house guests and from 08.00 - 20.00 hrs for outside guests. We clean every exercise equipment every time after any guests' usage and encourage guests to additionally self-wipe down equipment before usage. We also limit only 20 guests with 2-hour usage per person at a time.
  • Spa: Open from 10.00 - 21.00 hrs. Contactless spa menu via QR code is available and only 1 guest per treatment room is allowed.
  • Kids Club: Two sessions of kids' activities are available daily from 11.00 - 12.00 hrs and 14.00 - 15.00 hrs. Limit to 2 kids per session.

To align our hospitality service and operation with government's guidelines, we closely monitor the direction from the local health departments regarding health and safety measures, cleaning and social distancing procedures, as well as personal protective equipment.

A temperature check is conducted for every guest when entering our hotel premises and guests are also required to wear a face mask.

There are no pre-setup items on the table. Sterilized cutlery and utensils will only be provided after the guests have been seated. Contactless QR code menus are available in every outlet. Tables and seating area will be cleaned after each usage while deep cleaning will take place every night.

In the buffet restaurants, we provide clear partitions between guests and the food at all stations, avoiding direct contact with the food. However, we have designated chef and staff at all stations to pass plates to our guests, allowing a personalized service while still offering all the amazing spread of the culinary delights.

 

  • Goji Kitchen+Bar (open daily) breakfast 06.30 - 10.30 hrs. lunch 11.30 - 14.30 hrs. dinner 17.30 - 21.30 hrs. a la carte 06.30 - 21.30 hrs
  • Terrace on 22 Daily 06.30 - 21.30 hrs
  • Siam Tea Room Daily 08.00 - 20.00 hrs
  • Pagoda Chinese Restaurant Friday - Sunday and public holidays 11.00 - 14.30 hrs and 17.30 - 21.30 hrs
  • The Lobby Lounge Daily 08.00 - 20.00 hrs
  • In-room Dining Daily 12.00 - 22.00 hrs
  • Pool Bar Saturday - Sunday and public holidays 10.00 - 18.00 hrs
  • Akira Back Wednesday - Sunday and public holidays 17.30 - 23.00 hrs
  • ABar Rooftop Wednesday - Sunday and public holidays 17.30 - 00.00 hrs
  • M Club Lounge temporarily moved to lobby area in North Tower, G Floor

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite
  • Lounge Access: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite
  • Welcome Gift: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite
  • Late Check-Out: Marriott Bonvoy Gold Elite (at 14.00 hrs) | Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite (at 16.00 hrs)
  • Mobile Check-In/Check-Out: all membership tiers
  • Mobile Guest Requests: all membership tiers