99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Thailand 21190

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Rayong Marriott Resort & Spa.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
The hotel is observing social distancing and is in compliance with local authorities' rules and regulations. Appropriate signage is placed throughout the hotel from check-in desks to in-room guest directory. Restaurants' and bars' seating capacity restrictions reflecting social distancing are also visibly advised. Meeting and Events venues set up, an individual set of standard meeting amenities and coffee break are applied while social distance regulation is being observed. Alcohol spray and hands sanitizer are being placed in visible public area.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities
Disinfectant wipes are available in the room for every arriving guest as well as upon request



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, masks required at all times. Reduction of capacity by shutting down adjacent machine to ensure social distancing. i.e. alternative treadmill can only be use


Spa: Open, reservation required.


Beach: Open


Swimming Pool: Open


Kids Club / Playground: Open with maximum capacities per round.


Lounges: Open, masks is requested for entry.

Contactless payments or credit/debit card payments is available. Food delivery will be available to our guestrooms from our restaurants. Pick-up service is available from front desk or directly from the restaurant as the preferred option.


C-Salt: All day-Dining restaurant, buffet breakfast.

  • Associates are required to wear masks, gloves at all time. Guests are only be allowed to take off masks when seated.

 

Fish Bar: Open.


Java+: Open


Water Bar: Open


The Lounge: Open

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier.