106 North Sathorn Road, Silom, Bangrak, Bangkok, Thailand 10500

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our ""Commitment to Clean"" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates

Encourage guests to use Marriott Bonvoy™ app to check in

Use of digital menu in all restaurants and bars

Eliminate magazines in guest rooms

Modify floor plans to increase physical distancing of at least 1-2 meters apart from each other

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic spaces and high-touch surfaces including WCs and lifts as well as provided more hand sanitizing stations i.g. Welcome Desk, Lift Landing, and Hotel Outlets.
  • Personal Protective Equipment (PPE): Talent will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are asked to wear face mask at all time in public area.
  • Training: Appoint on-property cleanliness champion and conduct updated training and protocols for all talent with daily reinforcement.
  • Provide in-room amenity kit.
  • Furniture: Deep cleaning and disinfection of all furniture, fixtures and surfaces including working desk, head boards, tables and etc.
  • Removal of non-essential items e.g. magazine, books or printed promotional booklets etc.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Increased frequency for sanitation of equipment and surfaces
  • Disinfectant wipes readily available
  • Alternative printing options through our Whatever/Whenever team

  • Operating Hours 6AM - 10PM
  • Promote physical distancing of at 1 meter apart
  • Increased frequency for sanitation of equipment, surfaces and lounge areas between use; high-touch surfaces cleaned hourly
  • Hand sanitizer stations placed in common areas

  • Operating Hours 7AM - 7PM
  • Promote physical distancing of at 1 meter apart
  • Increased frequency for sanitation of surfaces and furniture between use; high-touch surfaces cleaned hourly
  • All talent must wear appropriate Personal Protective Equipment (PPE)
  • Towel desks and hampers sanitized at least every 2 hours

  • Operating Hours 10AM - 8PM
  • Increased frequency for sanitation of high-contact surfaces
  • Sanitization of treatment rooms, lounge areas, locker rooms, and shared use items after each appointment
  • Staggered appointment arrival times to promote social distancing and deeper cleaning

Restaurant Hours and Operations

Restaurants and bars temporary operating hours


  • The Kitchen Table - 6:30AM - 10:30AM (breakfast), 11AM - 10:30PM (all day dining)
  • Tipsy Cow at The Kitchen Table - 12PM - 10:30PM
  • Woobar - 3PM - 12AM
  • WET Deck - 7AM - 7PM
  • Paii and The Bar at The House on Sathorn - 12PM - 12AM *last order by 11PM, 2:30PM - 5:30PM (afternoon tea)
  • In-room dining - 24 hours

Restaurants and bars preventive measures


  • Promote social distancing, modified floor plans and reduced seating to ensure physical distancing of 1 meter apart
  • Disinfect tables and furniture after every seating and surfaces sanitized between guest use
  • Sanitize all food preparation tables every two hours
  • All talent must wear appropriate Personal Protective Equipment (PPE) including chefs and mixologists when are in contact with food and drinks
  • Breakfast buffet is being replaced by all-you-can-eat a la carte to reduce guest traffic and high contact on food
  • Modified buffets with servers; Replace guest-facing serving utensils with new utensils every 20 minutes, manned stations are encouraged
  • Use of online menu
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Yes
  • Lounge Access: Not available
  • Welcome Gift: Yes
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Not available
  • Mobile Dining: Yes
  • Mobile Guest Requests: Yes
For more information, please feel free to contact Jason Wei, our Cleanliness Champion at Jason.wei@whotelsworldwide.com