262 Surawong Road, Si Phraya, Bangkok, Thailand 10500

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Bangkok Marriott Hotel The Surawongse.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
At Bangkok Marriott Hotel The Surawongse, the strict safety and hygiene procedures are provided to our guests from the arrival throughout their stays. The social distancing signages are provided in various public areas across the hotel to ask our guests to strictly follow the practice. The safety and hygiene measures include temperature check-points, partitions installed at front desks, contactless payment option, capacities limit in the meeting rooms and restaurants, as well as more frequent and deeper cleaning and disinfection processes in all guest rooms and high-touch points.

Mobile check-in and check-out, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

The safety and hygiene measures are subject to change with updated government guidance.

In accordance with Marriott's Commitment to Clean, Bangkok Marriott Hotel The Surawongse is taking extra measures to keep our safety and hygiene standard in all guest rooms and suites to the highest. These include;

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, with extra attention given to high-touch surfaces such as door handles and knobs, and elevator buttons as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while the guest is away from the room.
  • Temperature Screening: We will be temperature screening staff members and vendors at entry points. For guests, we will be temperature screening where required by law.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
  • Fitness Center: 24-hour access with a key card, limited capacity of 50%, face mask required for entry
  • Spa: Open, advance reservation required, face mask required for entry
  • Swimming Pool: Open, face mask required for entry
  • M Club: Open, face mask required at all the time
  • Meeting and Event venues: Open, temperature check upon arrival, limited capacity and social distancing table arrangements, face mask required at all the time
  • Kid's Room: Open, face mask required at all the time
  • Shuttle: Not currently offered
  • The Lobby Lounge: Open
  • Praya Kitchen: Open
  • Pool Bar: Open
  • Yao Restaurant: Open
  • Yao Rooftop Bar: Open
  • Room Service: Available
  • Mobile Dining: Available

All of our restaurants and bars as well as meeting and event venues have been adapted to comply with the local law and regulations. The adjustments include limiting seating capacity and implement social distancing measures in table arrangement along with providing hand sanitizer for customers and face coverings and gloves to our staff members.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


  •  

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available
  • Lounge Access: Available
  • Welcome Gift: Available
  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Not currently offered
  • Mobile Dining: Available
  • Mobile Guest Requests: Available