Prestige Shantiniketan, Bangalore, Karnataka India 560048

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Grand Bengaluru Whitefield Hotel & Convention Center.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

It is mandatory to download Arogya setu app and same is checked at the hotel entrance along with thermal screening which is taken before our guests and associates enter the hotel.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

All precautions are subject to change with updated Government guidelines.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:
 
  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

The modifications we have made include:

 

  • Feast: Operational until 5PM for walk-in guests
  • In-Room Dining: Operational
  • InAzia: Currently non-operational
  • Chime: Currently non-operational
  • UpperCut: Currently non-operational
  • Spa: Currently non-operational
  • Swimming Pool: Currently non-operational
  • Fitness Centre: Operational until 5PM
  • Our home delivery service via Marriott On Wheels will be available from Monday to Sunday from 11AM to 10PM. To place your order, please click: https://bit.ly/OrderDirectlyFromBLRSW

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices.

 

  • Temperature checks are taken at the entry for all guests.
  • All tables are sanitized periodically and maintain a minimum distance of 1.5 meter to reflect social distancing.
  • QR Coded digital menus are available for all our restaurants and In-Room dining.
  • Temperature checklist: All food items are maintained at the appropriate temperature as per international guidelines.
  • Food premises - Daily deep cleaning of operational kitchens using detergent scrubbing, steam pressure jets and sanitizing.
  • Food contact surfaces like work tables, platforms - sanitized using chlorine solution after every process. Allowed to air dry.
  • Safe and hygienic home delivery service through our special Marriott Bonvoy On Wheels Menu.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Enjoy a scrumptious spread in our all day dining restaurant, Feast
  • Lounge Access: Lounge access is currently not available
  • Welcome Gift: Surprise! Surprise!
  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Not available
  • Mobile Dining: Available
  • Mobile Guest Requests: Available