• Resort Details

    Resort Details

    Gaylord Opryland Resort & Convention Center
    Prepare for your stay by reviewing the following resort information and frequently asked questions.

    Questions & Answers

    Collapse All
    • Arrival & Departure Information
      Check-in: 4:00PM
      Check-out: 11:00AM

      Marriott Bonvoy™ Members get easier thumb-tap access to booking, upcoming stays, mobile check-in and check-out, mobile requests, and more!
      Download the Marriott Bonvoy™ App

      To check-out using the TV, select "Checkout" from the Main Menu screen.
      A copy of your folio will be emailed directly to you after your stay.

      If you would like to enjoy our Resort prior to check-in or after check-out time, the bell stand can hold your luggage.
    • Early Check-in at 10 a.m. – Enhance Your Stay
      Arrive early, settle in with ease, and make the most of every moment together with guaranteed early check-in. Must have existing reservation to secure this enhancement.

      Reserve Now
    • Late Check-Out at 2 p.m. – Enhance Your Stay

      Stay longer, sleep in, and explore more to maximize your getaway with guaranteed late check-out. Must have existing reservation to secure this enhancement.

      Reserve Now.

    • Connecting Rooms – Enhance Your Stay

      Ideal for traveling families and larger parties, find comfort and convenience in your stay by securing two connecting rooms in advance. Must have existing reservations to secure this enhancement. 

      Reserve Now.

    • Make the most of your stay with a pair of powerful apps.

      Download the Marriott Bonvoy Mobile App to unlock your stay. Expedite your arrival process with Mobile Check-in. Go right to your room with Mobile key. Get answers onsite with Mobile Chat.

      Download the Marriott Bonvoy™ App.
      Not a member? Join Now

      Download the Gaylord Hotels app for step-by-step directions around the resort and a one-stop-shop for everything you need to make the most of your time with us: dining reservations, activity and event tickets, spa reservations, and more. Available for download on the Apple App Store or Google Play Store today.

    • Resort Policies
      • Cancellation Policy
        Guests with existing reservations for any future arrival date can make changes or cancel their bookings at no charge up to 5 days before their scheduled arrival, provided it is done before 11:59 pm local hotel time.

        Please note that this policy may not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer for more information.

        Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information.

        Important Information:
        • Some exclusions may apply. Please refer to the property's Rate Details for applicable terms or exceptions, if any, when booking or changing reservations.
        • Reservation refunds of any kind (e.g., cash or credit voucher) may take up to 90 days from the date of cancellation to be processed. The form and timing of refund may be subject to applicable laws where each hotel is located.
        • For group organizer questions on terms or conditions of group contacts, please contact the hotel.
      • Early Departure Fee
        Upon early departure, an early departure charge of one night room and applicable tax applies.
      • Photography & Videography Policy
        Professional photographers are permitted only for contracted meetings and catering events with a location agreement and certificate of insurance on file with a minimum three week lead time for review of any photography request. Drones are not permitted.
      • Smoke-Free Policy
        Marriott is committed to providing its guests and associates with a smoke-free environment, and is proud to boast one of the most comprehensive smoke-free hotel policies in the industry.
      • Pet Policy
        Pets are not permitted.
      • Cashless Policy
        Gaylord Opryland Resort & Convention Center accepts credit card and mobile payments only, including front desk, food and beverage locations, retail, special events, parking, etc. Guests can convert their cash into $20 - $500 gift cards at Cash-To-Card kiosks located next to the Delta and Cascades ATMs.
    • Resort Dining
      With our unique culinary offerings, you'll find something to satisfy every craving. From the finest cuts of beef at Old Hickory Steakhouse to fine traditions and delicious Southern food at Jack Daniel's to the bold flavors of Italy at Ravello, or classic American fare at Fuse Sports Bar - your tastebuds will thank you.
      Learn more about our dining options
    • Getting Here
  • Plan Your Visit

    Plan Your Visit

    Questions & Answers

    Collapse All
    • SoundWaves
      • Overview
        Shake off your preconceptions and old expectations and get in tune with Nashville's newest water experience. SoundWaves at Gaylord Opryland Resort is an unexpected aquatic attraction for hotel guests that unites extraordinary environments, upscale amenities and relaxing water features with energetic rides, immersive music and an indoor/outdoor oasis for all ages. Private cabanas and adults-only pools take the fun up another notch.
         
        Explore SoundWaves
      • Guest Access
        The only guaranteed access to the water attraction is by booking the SoundWaves Experience Package.
         
        Learn More
      • Safety
        Children under 15 years old must be accompanied at all times by an adult responsible for their safety and behavior. No running on the pool deck.

        Lifeguards on duty at all times. Swim at your own risk. Diving is prohibited.

        In the event of inclement weather, guests may be asked to vacate the area for their own safety. Please obey all instructions and directions from SoundWaves STARS (employees).
         
        Learn More
      • Indoor Attractions
        SoundWaves' modern design, sleek finishes and rides intertwined with living walls and plant beds create an upscale indoor ambiance open year round. The attraction will be kept at 84 degrees indoors year-round. In addition, its unique roof will allow guests to sunbathe indoors!
         
        Learn More
      • Outdoor Attractions
        The adventure continues at SoundWaves with seasonal outdoor features. Recreation zones for adults, young children and families include looping drop and body slides, 4-lane mat racer, a multi-level kids play structure, wave pool and more. Seasonal outdoor attractions are generally open on select dates from Memorial Day through Labor Day.
         
        Learn More
    • Seasonal Activities
      Welcome to More at Gaylord Opryland Resort, where you can find family-friendly activities and entertainment all year long, whether you are staying overnight or visiting for the day.
      Find out more and purchase tickets
    • Christmas at Gaylord Opryland
      There is no better way to celebrate the holiday season than gathering your family and friends during A Country Christmas at Gaylord Opryland Resort.
      Find Out More
      Frequently Asked Questions including Holiday Resort Access Information
  • Frequently Asked Questions

    Frequently Asked Questions

    Questions & Answers

    Collapse All