201 8th Avenue South, Nashville, Tennessee USA 37203

Stay well

Welcome to JW Marriott Nashville.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app. Contactless in-room dining deliveries can also be arranged directly through the hotel.

Valet parking attendants are required to wear face masks at all times. Contactless vehicle retrieval is made available through the hotel MMS text messaging service. Valet attendants are required to apply hand sanitizer when entering and exiting your vehicle as well as disinfect the door handle, steering wheel, and any items they may come in contact with when parking and retrieving your vehicle.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our high-frequency cleaning practices throughout our property and in our guestrooms. These include:

Enhanced High-Frequency Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations. High touchpoint surfaces like door handles, elevator buttons, escalator railings, and countertops, are all cleaning once or more per hour.

Personal Protective Equipment (PPE): Staff members are required to wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the hotel and in the Nashville metro area.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Every guest room is thoroughly cleaned and disinfected between each guest. Disinfectant wipes are available in the room for every arriving guest as well as upon request. Television remotes are sanitized and pre-packaged in cellophane for your convenience. 

Please note that masks are required to enter any Nashville business, including our hotel. 

The modifications we have made include:

 

  • Fitness Center: 24-Hours a day, 7 days a week
  • Rooftop Pool Deck: 6AM to 11PM, daily. *Open year-round, weather permitting
  • Spa by JW: 9AM to 6PM, THURS-SUN
  • Bells & Whistles Retail Boutique and Sundry: Opened upon guest request
*Hours are subject to change

For our Marriott Bonvoy members: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for understanding in cases where we may have to offer an alternative. For questions or to get the most up to date information on alternative offerings, please contact us directly via mobile chat, email or call the hotel directly.

ADVISORY: FACE MASKS ARE REQUIRED TO BE WORN IN PUBLIC IN DAVIDSON COUNTY PER THE METRO BOARD OF HEALTH.

Please note that face masks are required to enter any Nashville business, including our hotel and each of its restaurants. 

The modifications we have made include:

 

  • Bourbon Steak by Michelin-star chef Michael Mina: 5PM to 10:00PM, Sunday - Thursday, 5PM to 10:30PM, Friday & Saturday
  • Stompin' Grounds Market: 6AM to 4PM, SUN-THURS, 6AM to 10PM, FRI & SAT
  • Stompin' Grounds Restaurant: Open for breakfast and lunch service: 7AM to 2PM, daily
  • Cumberland Bar: 11AM to 11PM, daily
  • In-Room Dining: Contactless delivery available - 7AM to 10PM, SUN-THURS, 7AM to 12AM, FRI & SAT
  • Cabana Club Pool Bar & Grill: 11AM to 5PM, daily
  • Executive Lounge: Closed until further notice
*Hours are subject to change

For our Marriott Bonvoy members: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for understanding in cases where we may have to offer an alternative. For questions or to get the most up to date information on alternative offerings, please contact us directly via mobile chat, email or call the hotel directly.

ADVISORY: FACE MASKS ARE REQUIRED TO BE WORN IN PUBLIC IN DAVIDSON COUNTY PER THE METRO BOARD OF HEALTH.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

 

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.
 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

 

  • Breakfast: 2 Breakfast Vouchers Daily for Stompin' Grounds Restaurant Offered to Platinum Elite Marriott Bonvoy Members and Above
  • Lounge Access: Temporarily Suspended
  • Late Check-Out: Honoring 2PM Late Checkout Requests Based upon Hotel Availability for Gold Marriott Bonvoy Members and Above
  • Mobile Check-In/Check-Out: Available within the Marriott Bonvoy App
  • Mobile Key: Available within the Marriott Bonvoy App
  • Mobile Guest Requests: Available within the Marriott Bonvoy App