81 North Quay, Brisbane, Queensland Australia 4000

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our ""Commitment to Clean"" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout W Brisbane to remind guests to maintain physical distancing, occupancy limits and seating capacity restrictions in our bars, restaurant, event spaces, pool and spa in compliance with local and state regulations.

Hand sanitiser stations are provided throughout the hotel for guests and Talent use. Face masks are to be worn by all Talent.

Mobile check-in/out and key, service requests and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices that will happen throughout our hotel and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including Welcome, bars and restaurants, FIT and WET Pool, spa, lifts and WCs, whilst also providing hand sanitising stations across all areas. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols in these public spaces.
  • Personal Protective Equipment (PPE): Talent will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Room Amenities: Keeping with Marriott's Commitment to Clean, we will provide all necessary room amenities. We ensure all amenities are disinfected before you check in. Disinfectant wipes are available in the room for every arriving guest.
  • Guest Room Cleaning: Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide cleaning services from our Style team (Housekeeping) while you are away from the room. If you would like to schedule your room cleaning, simply let our team know and we will gladly take care of it.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at W Brisbane available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing physical distancing. The modifications we have made include:

 

  • FIT - Level Six (Fitness Centre): To ensure physical distancing, every second piece of fitness equipment will be made available. Guests are required to wipe down equipment prior to use and after use with the supplied disinfectant wipes. Our Style team (Housekeeping) will conduct enhanced cleaning of FIT every two hours. The current maximum capacity is 10 persons (one person per 4sqm).
  • AWAY Spa - Level Five: To ensure physical distancing, additional time between treatments is allowed for enhanced cleaning and sanitization and to minimise crossover between guests. The current maximum capacity is 50 persons (one person per 4sqm). Further reduced capacities are signed in the wet facilities with bookings required for use of these.
  • WET - Level Four (Pool): To ensure physical distancing seating and sun lounges will be reduced. Our Style team (Housekeeping) will conduct enhanced cleaning of WET every two hours. The current maximum capacity is 50 persons (1 person for every 4sqm).
  • Wheels - Lower Ground (Valet Parking): Your welcome ambassador will be able to safely and securely look after your wheels. Our welcome ambassadors will be using P.P.E (disposable gloves and face masks) when moving your vehicle.

All of our bars and restaurants have been adapted to comply with the local gathering restrictions of one person for every 4sqm / or 1.5 metres between tables and all waiter services provided to the table.


Our bars and restaurants include:

 

  • Three Blue Ducks: Breakfast (Sat & Sun); Lunch (Sat); Dinner: (Fri & Sat) (bookings highly recommended for lunch & dinner).
  • Living Room Bar: Thu - Sun (bookings recommended).
  • WET Deck Bar: Re-opening Fri 2 October (thereafter Thu - Sun - bookings highly recommended).
  • WET Pool: Daily Poolside Cocktails & Cuisine.
  • In-Room Dining: Daily - contactless room delivery available on request.
  • For all bars and restaurants local regulations in relation to capacity and physical distancing will be adhered to.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum Elite, Titanium Elite and Ambassador Elite members will receive on arrival the option to include breakfast for themselves plus one guest or 1000 bonus points
  • Welcome Gift: Platinum Elite, Titanium Elite and Ambassador Elite members will receive on arrival the option to include breakfast for themselves plus one guest or 1000 bonus points
  • Late Check-Out: Gold Elite members receive a 2PM late check-out upon request and subject to availability and Platinum Elite, Titanium Elite and Ambassador Elite members receive a 4PM late check-out upon request
  • Mobile Check-In/Check-Out: Available to all Marriott Bonvoy guests using the Marriott Bonvoy app
  • Mobile Key: Available to all Marriott Bonvoy guests using the Marriott Bonvoy app
  • Mobile Dining: Available to all guests via the hotel's WhatsApp or to Marriott Bonvoy guests using the Marriott Bonvoy app
  • Mobile Guest Requests: Available to all guests via the hotel's WhatsApp or to Marriott Bonvoy guests using the Marriott Bonvoy app

W Brisbane and Marriott International is pleased to announce our new Meetings & Events initiative called Connect with Confidence.

This initiative highlights our new meeting and event protocols at our hotels around the world and is based on five key pillars:

 

  • Commitment to Clean: enhanced cleaning protocols throughout the hotel, including public spaces, guest rooms and meeting spaces.
  • Contact Lite Experience: leveraging technology to give attendees the choice on how to interact with hotel talent.
  • Hybrid Meetings: providing options with technology and AV partners that enable meeting planners' custom solutions to best suit their needs.
  • Physical Distancing: reimagining spaces to enable more distance in accordance with best practices and local guidelines.
  • Re-designed Beverage & Food Options: offering a wide variety of beverage and food options including pre-packaged, grab & go and plated service.