111 Mary Street, Brisbane, Queensland Australia 4000

Stay Well and Together We Can Rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

To protect yourself, your family and the community, we recommend to practice social distancing and stay 1.5 metres away from others.

Mobile Check-In and service requests are available via the Marriott Bonvoy Mobile App.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our hotel and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as providing more hand sanitizing stations.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

Heavenly Spa by Westin: The Westin Brisbane, Level 3.  SEE SPA MENU. Call +61735578830 or heavenlyspa.brisbane@westin.com to book.

The Charles': The Westin Brisbane, Ground Level. Open for breakfast, lunch and dinner. Enjoy live music on Fridays and Saturdays from 5PM.

WestinWORKOUT Fitness Studio: Available 24/7 for in-house guests.

Westin Club: Available for guests staying in rooms with Club access.

Nautilus Pool: Available for all in-house guests 6AM-9PM.

 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier.
Marriott International has redefined processes and reimagined spaces to align with expert protocols on cleanliness. Meeting planners and their attendees will see key changes in their event experience at every stage through the planning process and on-site execution.