Quai de Maroc, Bassin à flots, Bordeaux, France

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Name: Moxy Hotel Bordeaux Wine Museum
Address: Quai de Maroc, Bassin à flots, Bordeaux, France

At Moxy Hotels, we don’t take ourselves too seriously. But we’re seriously into ensuring that our cleaning standards and protocols are absolutely spotless.

As part of Marriott International's family of brands, we have taken a number of steps to raise our already super detailed cleaning protocols and standards. We have also made some adjustments to amenities, services, and facilities available during your stay - all in response to the COVID-19 pandemic.

We're thrilled about having you at the Moxy. Here's what we're doing to take care of you while you're here, so you can...

Play on.

Hotel Information

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MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

SHARED RESPONSIBILITY

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE

Hand sanitizer stations are available in high-traffic areas.
We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. Contact our Guest Services team throughout your stay via the
Mobile Chat option and upon check-out your invoice will be available to view directly in the app.

All of the precautions are subject to change with updated government guidance.

ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

PROPERTY AMENITIES & SERVICES

We are committed to making the amenities and services at our property available to you while complying with local regulations.

FOOD & BEVERAGE OFFERINGS

All food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines.

MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
Mobile Key: Forgo the front desk altogether and go straight to your guest room.
Mobile Dining: Order your private, in-room dining through the app.
Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.

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