Av. Calle 72 No. 5 - 51, Bogota, Colombia

Explore the world, with confidence.

At The Artisan D.C. Hotel, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current cirumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants, gym, bar and Room meetings in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines,

Mobile check-in and key, service requests, and room service in single use packaging or to go, QR menu in the rooms.

No valet service is currently available for parking.
In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.
We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and fitness center as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).
Staff members will wear PPE based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.
We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities
In-room iron and dryer are not currently available, but guests can request contactless delivery
Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, masks required at all times.
Transportation services: Operating Normally
Meetings Rooms: Open, masks required for entry.
Restaurants: Open, masks required for entry, limited seating

The Cooper Lounge Bar, open from 06:00 to 22:00.


OSAKI Restaurant, open from 11:00 until 21:00.


Increased frequency of cleaning and disinfection of spaces and work items with disinfecting fluids, approved by EPA and applying social distancing protocols.


Use of PPE by all staff service following manufacturer's recommendations and replacing as necessary, at every change of activity or deterioration. The handler follows the highest standards of health and biosafety during food preparation following all cleaning and disinfection protocols.


We are committed to the environment by using single-use biodegradable packaging, avoiding physical contact.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

 

 

 

Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast:
    • PLATINUM MEMBER
    • TITANIUM MEMBER
    • AMBASSADOR MEMBER
  • Welcome Gift:
    • PLATINUM MEMBER
    • TITANIUM MEMBER
    • AMBASSADOR MEMBER
  • Late Check-Out:
    • ​​​​​​​PLATINUM MEMBER
    • TITANIUM MEMBER
    • AMBASSADOR MEMBER
  • Mobile Key:
    • ALL MEMBERS
  • Mobile Guest Requests:
    • ​​​​​​​ALL MEMBERS