462, Senapati Bapat Marg, Mumbai, Maharashtra India 400013

Stay Well.

Welcome to The St. Regis Mumbai.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
The St. Regis Mumbai has embraced Marriott's Commitment to Clean program to ensure absolute precision in our cleaning and sanitization procedures. The program is led by a Marriott Global Cleanliness Council. The council includes in-house and outside experts in hospitality, epidemiology, sanitation and protective health and hygiene technology.

Guest safety is our utmost priority, and so we ensure all high-touch points are periodically sanitized. The hotel only uses NextGen medical-grade cleaning chemicals to sanitize surfaces and upholstery. The St. Regis Mumbai uses electrostatic sprayers that work by charging disinfectants to act as a magnet as they pass through a sprayer nozzle, ensuring thorough sanitization.

In addition to the above, the guests will come across signages throughout our hotel reminding them to maintain social distancing. Our occupancy limits and seating layout in our F&B venues have been executed in compliance with local and state mandates.

The hotel has partitions installed at front desks for a safe check-in. Mobile check-in and e-key, service requests, and private dining orders delivered right to your door via the Marriott Bonvoy™ mobile app.

All our host and guests are requested to go through a mandatory temperature check and Arogya Setu App check at the entrance. Face masks are to be worn at all times in public spaces.

Valet service is currently unavailable at the Porte-cochère.

The St. Regis Mumbai has embraced Marriott's Commitment to Clean program to ensure absolute precision in our cleaning and sanitization procedures. The program is led by a Marriott Global Cleanliness Council. The council includes in-house and outside experts in hospitality, epidemiology, sanitation and protective health and hygiene technology.

Guest safety is our utmost priority, and so we ensure the following:

 

  • Enhanced Public Space Cleaning: All high-touch points are periodically sanitized. The hotel only uses NextGen medical-grade cleaning chemicals to sanitize surfaces and upholstery. We have increased the frequency of cleaning and disinfection, particularly in high-touch areas including restrooms and elevators. Contactless hand sanitizing machines have been installed at the Porte-cochère and in the lobby.
  • Personal Protective Equipment (PPE): All our hosts wear PPE suitable to the activities they are performing and based on direction by the local authorities. All our host and guests are requested to go through a mandatory temperature check and Arogya Setu App check at the entrance.
  • Electrostatic Spraying: We're the only hotel in the country utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Private dining is available 24 x 7. Disinfectant wipes and face masks are available in the room for every arriving guest. Every guest room is thoroughly sanitized and disinfected prior to arrival.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • The Athletic Club: Closed until further notice.
  • Iridium Spa: Closed until further notice.
  • Pool: Closed until further notice.
  • Astor Terrace: Open, face masks required at all times.
  • Shuttle: Operating on a normal schedule.
  • F&B Venues: By The Mekong - Open, face masks required for entry.
  • Lounges: Closed until further notice.
  • Library: Open, face masks required at all times.

All the guest rooms are equipped with QR codes leading to the digital guest services directory featuring the private dining menu to limit contact.

Our Butler Service Desk provides a limited contact delivery to the guests ordering in from our private dining menu.

 

  • By The Mekong: 7 am to 12 midnight
  • Yuuka: Closed until further notice
  • Luna Gusta: Closed until further notice
  • Seven Kitchens: Closed until further notice
  • The Sahib Room & Kipling Bar: Closed until further notice
  • The Drawing Room & The St. Regis Bar: Closed until further notice
  • Luna Nudo: Closed until further notice
  • XXO: Closed until further notice
  • Equus: Closed until further notice
  • Pool Bar: Closed until further notice


Marriott on Wheels by The St. Regis Mumbai: Combining traditional classics with a modern sensibility, The St. Regis Mumbai is committed to delivering exceptional gastronomical experiences in the city. Featuring signature dishes & timeless favourites from our award-winning venues encapsulated in one menu.

Delivery Timing: 11:30 am to 4 am

We deliver with care:

 

  • Hygiene: Complete caution with regards to hygiene levels are maintained as per HACCP standards
  • Packed with care: Orders are safely packed. Kindly dispose of the containers and exterior bag
  • Drop: Freshly cooked food dropped at your doorstep, food must be consumed within two hours
  • Chauffeur's safety: Road safety gear and valid IDs will be provided to our chauffeur's


Increased frequency of cleaning and disinfection in the kitchen and the venue. Thorough cleaning and disinfection is done prior to any usage of cooking utensils. Hosts & chefs who are involved with food preparation & service wear proper PPE suitable for the activity they are involved in.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Served a la carte at By The Mekong
  • Lounge Access: Currently unavailable
  • Welcome Gift: Available, as per standard
  • Late Check-Out: Available, as per availability
  • Mobile Check-In/Check-Out: Available, ID to be presented at the front desk on arrival
  • Mobile Key: Available, as per standard
  • Mobile Dining: E-Butler Service available, as per standard
  • Mobile Guest Requests: E-Butler Service available, as per standard