1125 Boston Providence Turnpike, Norwood, Massachusetts USA 02062

Rest Assured

At Four Points by Sheraton Norwood, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Four Points by Sheraton Norwood.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Grab & Go to be offered to hotel guests with room service suspended. All non essential amenities from hotel guestrooms and hotel lobby have been removed. Fitness center, including locker and shower areas, will remain closed until further notice. Guests need to make pool reservations and pre-register times with the front desk prior to their use.

Mobile check-in and key, and service requests via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: In-room coffee makers are not currently available. However, Grab & Go is available for guests. Disinfectant wipes are available upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


  • Fitness Center: Fitness center, including locker and shower areas, will remain closed until further notice.
  • Shuttle: Unavailable until further notice.
  • Restaurants: Open, face masks required for entry. Zachariah's (serving breakfast); One Bistro (serving lunch and dinner).

One Bistro is now open Monday to Saturday from from 11:30am to 9pm and Sunday from 11am to 9pm.


  • All tables positioned at 6 feet distance from all other tables.
  • Size of party can not exceed 6 people per table.
  • All customers shall be seated; no eat in service provided to standing customers.
  • Curb side to go program established for One Bistro.
  • Paper single use disposable menus.
  • Bar area has been closed to customers.
  • Contactless payment methods are encouraged.
  • Directional signage has been clearly established for both employees and customers.
  • Customer facing workers shall minimize time spent within 6 feet of customers.
  • Customers may remove face mask only when seated at table.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Zachariah's serving breakfast 6:30 AM -10:00 AM
  • Lounge Access: Not available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Guest Requests: Available
Events monitored to limit capacity of attendees includes staff per current guidelines
(indoor = 8 persons per 1000 sf not to exceed 25 persons)
(outdoor = 8 persons per 1000 sf not to exceed 50 persons)