360 Foley Street, Somerville, Massachusetts USA 02145

Explore the world with confidence

At The Row Hotel at Assembly Row, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout our hotel to remind guests to maintain social distancing in compliance with local and state mandates
  • Partitions installed at front desks
  • Mobile check-in and key, via the Marriott Bonvoy™ mobile app.
  • Valet service is currently unavailable, but self-parking is available across the street, complimentary for one vehicle per room.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

 

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are expected to wear personal face coverings per local guidelines.

 

Housekeeping: For the health, safety and well-being of our customers, associates and communities, we will refrain from providing traditional daily housekeeping service and will restrict our team members from accessing your room during your stay. The following options will be available:
 

DAILY:

  • Guests have the convenience to display a door hanger requesting fresh towels and takeaway of waste bags.
  • Guests must bag their own used towels and waste for pickup to obtain freshly bagged towels and new wastebasket bags.
  • Place the provided mesh bags on the floor just inside your door, not in the outside hallway, by 9:00 AM.
  • Housekeepers will be wearing disposable gloves and masks during pickup, but will not be entering occupied rooms while guests are in them.

 

EXTENDED STAY:

  • All extended stay guestrooms will be cleaned every 4th and 7th day from check-in.
  • Housekeeping will enter the guestroom and vacuum, straighten, remove used linens and all waste. They will make the bed and clean hard surfaces. They will replenish amenities such as soap, shampoo, conditioner, body wash and coffee.
  • On the 7th day, housekeeping will change the bed linens and perform a more in-depth cleaning and sanitation.

 

***If you need any other specific services, please call the Front Desk and a friendly associate will be happy to assist.

  • Fitness Center and Indoor Pool are both open by reservation only. Contact the Front Desk to book your times.
  • Reflections Restaurant is currently closed for breakfast, lunch, dinner and room service. 
  • Illy Coffee Bar is open daily for a grab-n-go breakfast. 

 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier.