606 Congress Street, Boston, Massachusetts USA 02210

Explore the world, with confidence.

At Renaissance Boston Waterfront Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Signage throughout our hotels is to remind guests to maintain social distancing where appropriate.

 

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, the hotel has made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in high-traffic areas including lobby, restrooms, and elevators. Hand sanitizing stations are available.
  • Personal Protective Equipment (PPE): Fully vaccinated staff members will no longer be required to wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All unvaccinated staff members will be required continue to wear face coverings. As always, guests are welcome to wear personal face coverings.
  • Disinfectant wipes are available in every guest room as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

The hotel is committed to making as many amenities and services available as possible while complying with state and local regulations, including guidance on reduced capacities in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center & Pool: The fitness center and swimming pool are open, however sign in is required at the front desk.
  • The Club Lounge is temporarily closed at this time.

Hotel is committed to following all Marriott and state and local protocols for safe food handling. Modifications are in place with utilization of PPE for associates, equipment sanitization between guest use, and packaging and portability of food items.

 

  • Starbucks: Open 6AM - 2PM Monday - Friday ; 7AM - 2PM Saturday and Sunday
  • A la Carte Dining is temporarily suspended.
  • Capiz Lounge hours of operation may vary. Please contact hotel for updated hours and offerings.
  • Complimentary coffee and tea is available in each guest room.

The Renaissance Boston Waterfront Hotel is within walking distance to numerous bars and restaurants. Our front desk would be happy to offer local food and beverage recommendations that you can explore while you are in town.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Not available. Platinum, Titanium & Ambassador Elite guests will receive 750 points per day
  • Lounge Access: The Club Lounge is not open at this time
  • Welcome Gift: Gold Elite will receive 500 points. Platinum, Titanium & Ambassador Elite guests will receive 1000 points
  • Late Check-Out: Late checkout is available upon request.
  • Mobile Check-In/Check-Out: Mobile check-in/check-out is available.
  • Mobile Key: Mobile Key is available
  • Mobile Dining: Mobile Dining is not available
  • Mobile Guest Requests: Mobile Guest Requests is fully operational