100 Stuart Street, Boston, Massachusetts USA 02116

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout hotel to remind guests to maintain social distancing, occupancy limits in our FIT and Lifts in compliance with local and state mandates, and partitions installed at front desk.
  • Mobile check-in and key, service requests, and to-go food orders that can delivered right to your door via the Marriott Bonvoy™ mobile app.
  • All guests and talent must wear masks in the lobby and any public areas of the hotel. Hand Sanitizer stations are located throughout the hotel and on each guest floor.
  • Valet Parking available onsite and an off-site self-parking option will also be available. Talent must wear a face mask and gloves, that are changed with every car, when valeting guest cars.
  • Continuous cleaning/ disinfecting of the lobby and public spaces throughout the day with a focus on high touch high traffic areas.
  • Kindly note that the Gallery & Lounge are currently closed at this time.

Daily servicing of guest rooms is available. In order to maintain social distancing guidelines we require that the room is unoccupied at the time of service. Our Welcome team can assist in setting up a time that best meets your schedule.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: PPE Kit administered at check in to guests to include a face mask, gloves, hand sanitizer, wipes, disposable coffee cups, individual creamers and sugars for the Nespresso Coffee Makers in the guest rooms.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. Daily housekeeping service is available during your stay. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
FIT: Open, face masks required at all times. Please see/ call Welcome to make a reservation.
Wired: Currently closed at this time.
Bliss: Currently closed at this time.

Lounge/Gallery: Currently closed at this time.

 

We are offering a breakfast and dinner take out option. Guests can access the menu via a QR code at the hotel or at the Welcome Desk.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Packaged To-Go Breakfast available.
  • Late Check-Out: Late Check Out based on available, please request at Welcome.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check Out is available.
  • Mobile Key: Mobile Key is available.