10 Huntington Avenue, Boston, Massachusetts USA 02116

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits in our Westin Workout in compliance with local and state mandates, and partitions installed at front desks and grab and go outlet service lines.

Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app

Valet service is currently available for overnight guests, Ingredients is open for grab and go and Fogo de Chao is open for lunch, dinner and drinks. Huntington and Bar 10 are currently closed.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities:  In-room coffee makers are currently available, and guests can enjoy a variety of coffee drinks from Ingredients on the lobby level. Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to you arrival. During your stay, we can provide housekeeping service and require a guest to schedule this as the room will need to be unoccupied. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

The modifications we have made include:

 

  • Westin Workout: Open, masks required at all times and capacity limited per local regulations.
  • Ingredients: Open daily, masks required at all times
  • Westin Club: Closed until further notice
  • Meeting and Event Spaces: Per local regulations, 25 people per room or 8 people per 1,000 sq. ft. maximum
  • Valet parking: available to overnight guests
  • Ingredients: Open daily, masks required at all times
  • Room Service: Closed until further notice
  • Westin Club: Closed until further notice
  • Huntington: Closed until further notice
  • Bar 10: Closed until further notice
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: $20 credit in Ingredients
  • Lounge Access: Temporarily closed
  • Welcome Gift: Marriott Bonvoy points or local amenity
  • Late Check-Out: Available based on status level
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: not available
  • Mobile Guest Requests: Yes via the Marriott Bonvoy App