Dvorakovo Nabrezie 6, Bratislava, Slovak Republic 81102

Stay Well

Welcome to Grand Hotel River Park, a Luxury Collection Hotel, Bratislava.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
Our guests are kindly requested to wear a face-covering, signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant in compliance with local and state mandates, protective plexiglass installed at the front desk installed at front desks, touchless hand sanitizer dispensers placed at key areas of the hotel.

For service requests, please use the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: All reusable collaterals are removed from rooms. Disinfectant wipes are available upon request.


To respond to our already high standards around health and cleanliness, we have taken extra precautions to clean and sanitize your room before your arrival. We will continue to provide housekeeping services daily while you are away from the room. However, due to COVID-19 recommendations, we remain to offer our guests the option to decide on their preferred Housekeeping cleaning frequency. If you like to opt-out receiving daily housekeeping services, we can certainly adjust this to your needs anytime. Please don't hesitate to contact us.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Fitness Center: Open*
Spa: Open. Advance reservation required via Spa reception.*
Lounge: Open, face masks required for entry. Social distancing required.

 

* To enter ZION SPA LUXURY, one of the following conditions must be met:

  • person must be fully vaccinated
  • person must demonstrate a negative result in the RT-PCR test / LAMP test for COVID-19 not older than 72 hours after collection or in the case of an antigen test not older than 48 hours after collection
  • person who has overcome COVID-19 in a period not more than 180 days ago
  • Our guests are kindly requested to wear a face-covering & to maintain social distancing (2m) before seated at the table.
  • Occupancy limits and seating capacities reductions in our restaurant in compliance with local and state mandates.
  • The contactless In-room dining delivery available.

 

In-Room Dining: Standard menu (Monday - Sunday from 6 a.m. to 10 p.m.), Limited menu (Monday - Sunday, from 10 p.m. to 1 a.m.)
RIVERBANK Restaurant: Monday - Friday from 6 a.m. to 10 p.m., Saturday - Sunday from 6:30 a.m. to 11 a.m.
RIVERBANK Restaurant - Riverside terrace: Monday - Friday from 11:30 a.m. to 10 p.m.
Lobby Lounge & Churchill Cigar Lounge: Monday - Sunday from 8 a.m. to 10 p.m.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite, Marriott Bonvoy Ambassador Elite.
  • Welcome Gift: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite, Marriott Bonvoy Ambassador Elite.
  • Late Check-Out: Marriott Bonvoy Gold Elite, Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite, Marriott Bonvoy Ambassador Elite.
  • Mobile Check-In/Check-Out: Available for all Marriott Bonvoy members.
  • Mobile Guest Requests: Available for all Marriott Bonvoy members.