Apaczai Csere Janos u. 4., Budapest, Hungary 1052

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Budapest Marriott Hotel.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotel to remind guests to maintain social distancing; QR code menus, occupancy limits and seating capacities reductions in our restaurant. Partitions installed at Front desk.

Mobile check-in, service request and room service orders delivered to guestroom via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high-traffic including restrooms and elevators. Hand sanitizing stations placed in common areas.

Personal Protective Equipment (PPE): Staff members wear face coverings based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including ozone generator and electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

The modifications we have made include:


Fitness Center: Open. Staff members will wear Face Coverings. Complimentary masks, gloves, lotion, sanitizing wipes, sanitizing sprays and hand gels are available upon request.

Spa: Open. Social distancing required, signage to remind guests about spa protocols. Reservation required.

Other Common Areas: Signage to remind guests on social distancing.

Please specify what venues are open or closed or have limited hours of operation.

Liz and Chain Sky Lounge: located on the 9th floor, hand sanitizers available


M Club Lounge: located on the ground floor, next to the lobby area


Liz and Chain Bar: located on the ground floor in the lobby, QR code menus available

 

  • Reduced Seating: Modified floor plans and reduced seating to ensure physical distancing; surfaces sanitized between guest use.
  • Reservations: Defined occupancy and seating times; require reservations to control flow when busy.
  • Food Safety: Appropriate PPE use for food handling, all associates wear PPE and wash hands regularly; compliance with all Marriott and industry food safety protocols.
  • Bar Service: Cocktail equipment sanitized between use; modified procedures for garnishes and glassware.
  • Alternate Menu Options: Alternate menu options including disposable paper and digital.
  • Self-service Food Stations: Elimination or strict modification of self-service food stations.
  • Self-service Apliances: Sanitization of self-service appliances between use; elimination of shared items at guest tables.
  • Pay-at-table Options: Reduced handling of guest personal property; alternate payment options including contactless self-checkout.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: According to brand standards.
  • Lounge Access: According to brand standards. Lounge is relocated to ground floor.
  • Welcome Gift: According to brand standards.
  • Late Check-Out: According to brand standards.
  • Mobile Check-In/Check-Out: According to brand standards.
  • Mobile Key: N/A
  • Mobile Dining: N/A
  • Mobile Guest Requests: According to brand standards via Marriott Bonvoy App.
REGISTRATION
Separate registration areas; options for signage and physical barriers.

ROOM SETS
Linenless table options; customized floor plans with seating capacities reviewed for each individual event.

AUDIO/VISUAL
Sanitized equipment; live-streaming support to facilitate hybrid meetings with virtual attendees.

GUEST FLOW
Clearly marked meeting entrances/ exits and one-way directional signage.

BREAKS
Single-serve and pre-packaged condiments, food and beverages; breaks coordinated across groups to manage guest traffic.

MEALS
Pre-packaged, grab-and-go, or plated meals, modified buffets with servers, hand sanitization and queue management.

TABLE SETTINGS
Minimized table settings, pre-packaged or disinfected between use.

CLEANLINESS
More frequent cleaning in high traffic areas and during breaks.

REQUESTS AND BILLING
Touchless options via Marriott's Meeting Services App, and reduced handling of planner's personal meeting materials.