5000 Main Street, Amherst, New York USA 14226

Explore the world, with confidence.

At Reikart House, Buffalo, a Tribute Portfolio Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Social distancing signage throughout property for guests to be reminded to maintain distancing.
  • Occupancy limitations in food and beverage outlets to maintain local and state mandates.
  • Partitions installed at front desk and hostess stations.
  • Mobile check in available. Room service is contactless with drop and go packaging.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:



Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and high touch areas, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings, anytime outside of their guestroom.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: In room amenities have been removed from guest rooms, and will be provided within 15 minutes of check in. Disinfectant wipes are provided in the guest amenity bag.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, limited capacity and mask required.


Shuttle: Currently unavailable at this time.

The safety of our guests and employees, is our first priority. Due to state mandates, restaurants may be required to limit capacity.

 

  • All employees will be wearing face coverings, and gloves where necessary.
  • Guests are required to wear face coverings when entering the building, and anytime they are not seated at their table.


Parlor Room: Currently closed for dining, but Breakfast to Go options are available by contacting the Front Desk.


Jazzboline: Open, limited hours and menu. Contact the hotel directly for current hours of operation.


Room Service: Available, limited hours. Contactless delivery. Contact the hotel directly for current hours of operation.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum Elite guests are offered the option of Breakfast or Points. Breakfast currently has 3 To Go options.
  • Late Check-Out: Available upon request.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Guest Requests: Available through Marriott Bonvoy app.