28 Rustaveli Street, Batumi, Georgia 6000

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

 

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities and facilities available during your stay.

 

Here is what to expect during your stay at Sheraton Batumi Hotel.

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

 

  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators.
  • Every guest room is thoroughly cleaned and disinfected prior to your arrival. We are providing housekeeping cleaning services every day or with regularity requested by guests.
  • Indoor Pools (including kids' pool): Open
  • Fitness Center: Open
  • Sauna : Open
  • Steam Room: Open
  • Turkish Bath : Open
  • Jacuzzi: Open
  • Outdoor Pools (including kid's pool): Open
  • Spa Treatments: Available
  • Restaurants: All are open
  • Club Lounge: Open
  • 360 Sky Bar and Restaurant: Open, operating from 12:30 pm to 01:00 am as A-La-Carte
  • Sunflower Restaurant: Open (breakfast from 6:30 am to 11:00 am / A-La-Carte from 12:30 pm to 01:00 am every day)
  • Club Lounge: Open from 7 am to 11:30 pm
  • Lobby Bar: Open, operating from 8 am to 01:00 am
  • Jasmine Lounge Bar (seasonal): Operates from 8:00 am to 11:00 pm

 

  • All multi-use menus are substituted with one-time use and online menus (QR codes are available on stands).
  • Guests are provided with hand sanitizer.
  • The frequency of cleaning and disinfection, particularly in high traffic areas, is increased.
  • Utensils and china are washed as per regulations using approved chemicals.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Lounge Access: Available, provided as per Elite membership levels.
  • Welcome Gift: Provided as per Elite membership levels.
  • Late Check-Out: Provided as per Elite membership levels.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.

 

  • Our conference floor is equipped with contactless hand sanitizer stations.
  • We clean and disinfect meeting rooms every 2 hours or during each break with enhanced cleaning protocols.
  • Restrooms on our conference floor are sanitized at least once every hour during events.
  • High-traffic areas and frequently touched items are disinfected as often as every hour.

 

  • Indoor and outdoor adults and kids pools are open
  • High-traffic areas and frequently touched items are disinfected as often as every hour.