600 Bellevue Way NE, Bellevue, Washington USA 98004

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

The following measures have been taken to ensure a safe and healthy experience:

 

  • Signage is posted throughout our hotel to remind guests to maintain social distancing and occupancy limits in our elevators.
  • Plexiglass barriers, UV-C disinfectant light boxes have been installed at the front desk, and hand sanitizer stations have been installed in all public areas of the hotel.
  • Mobile check-in and key, service requests, and contactless delivery of room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Valet is currently not available; Only self-parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: Starting with our public spaces and high-traffic areas, we are going above and beyond our normal cleaning and disinfecting protocols. In addition, hand sanitizing stations have been installed throughout our public areas including hotel entrances, our front desk, lobby, elevators, restrooms and meeting spaces. We have UV-C cubbies for disinfecting phones, tablets, pens and keys, and have installed sanitizing UV-C lighting systems in escalators.

Personal Protective Equipment (PPE): To promote health and safety, face coverings are required for associates in all indoor public areas. Washington State recommends wearing face masks in public and inside businesses. Our associates have their temperature checked and answer a health questionnaire prior to the beginning of each shift.

 

Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
 

Guestrooms: In our guestrooms, we have elevated our protocols to thoroughly clean all surfaces with CDC approved disinfectants. We have installed UV-C lighting in our guest room HVAC systems, to help combat microorganisms such as bacteria, viruses, mold and other pathogens at a 99.99% effective rate. We are placing antiseptic wipes in each room for your use. Additional wipes are available and offered for $2.00 per packet. We have also removed all paper collateral from our guestrooms. In Room Dining menus are provided upon arrival.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our Front Desk team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open 24/7 with regularly scheduled deep cleaning sessions following peak usage. WestinWORKOUT is available for up to 9 people maximum, and the machines are socially distanced. Masks are recommended.


Swimming Pool: Open Sunday through Thursday 8AM - 9PM and Friday through Saturday 8AM - 10PM. We have limited capacity of 40 people based on Washington State guidelines.


Spa: Truce Spa is open daily from 10AM - 6PM; reservations are required, and spa operates per local regulations for capacities; Plexiglass barriers installed at reception and manicure/pedicure stations, and treatment rooms are sanitized before and after treatments.


Cypress Lounge & Wine Bar: Temporarily Closed


Meetings & Events: Limited Event & Meeting availability based upon local regulations for number of guests and meeting room capacities.

In Room Dining: Contactless delivery available daily for Breakfast from 6:30am - 10:30am and for Dinner from 5pm - 10pm. QR code menus are available to encourage touchless transactions. Single use printed menus available upon request.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Elite Platinum, Titanium and Ambassador members - Be our guest for a complimentary continental breakfast for up to two guests through In Room Dining. Value to not exceed $60 (sixty) including delivery charge, service charge, and tax.
  • Late Check-Out: Elite Gold members receive 2pm check out. Marriott Bonvoy Platinum, Titanium and Ambassador members receive 4pm check out.
  • Mobile Check-In/Check-Out: All Marriott Bonvoy members.
  • Mobile Key: All Marriott Bonvoy members.
  • Mobile Guest Requests: All Marriott Bonvoy members.