10455 NE 5th Place, Bellevue, Washington USA 98004

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates

The following measures have been taken to ensure a safe and healthy experience:

 

  • Signage is posted throughout our hotel to remind guests to maintain social distancing and occupancy limits in our lifts.
  • Seating capacity reductions in our restaurant have been implemented in compliance with local and state mandates.
  • The use of face masks is mandatory for all guests and associates.
  • Plexiglass barriers, UV-C disinfectant light box have been installed at the Welcome desk, and hand sanitizer stations have been installed in all public areas of the hotel.
  • Mobile check-in and key, service requests, and contactless delivery of room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Valet and self-parking service is currently available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: Starting with our public spaces and high-traffic areas, we are going above and beyond our normal cleaning and disinfecting protocols. In addition, hand sanitizing stations have been installed throughout our public areas including hotel entrances, our welcome desk, living room, lifts, WC's and meeting spaces. We have UV-C cubbies for disinfecting phones, tablets, pens and keys.

Personal Protective Equipment (PPE): To promote health and safety, face coverings are required for guest and associates in all indoor public areas. Washington State requires wearing face masks in public and inside businesses. Our associates have their temperature checked and answer a health questionnaire prior to the beginning of each shift. We are happy to provide face masks should you forget to pack your own.

 

Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
 

Guestrooms: In our guestrooms, we have elevated our protocols to thoroughly clean all surfaces with CDC approved disinfectants. We have installed UV-C lighting in our guest room HVAC systems, to help combat microorganisms such as bacteria, viruses, mold and other pathogens at a 99.99% effective rate. We are placing antiseptic wipes in each room for your use. Additional wipes are available and offered for $2.00 per packet. We have also removed all paper collateral from our guestrooms. In Room Dining menus are provided upon arrival. While we have removed our Nespresso Coffee Makers from our guestrooms, they are available upon request. Complimentary coffee is available at our Welcome Desk daily from 6:30-10:30am.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we do provide daily housekeeping service. Should you wish to not have your room styled, please let our Welcome Desk team know. We will be happy to provide additional amenities and towels should you wish to forgo daily housekeeping service. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: By appointment only for 90-minute fitness sessions. Sign up at the Welcome Desk for any one of our available time slots. FIT is only accepting up to 8 people maximum and the machines are being sanitized by a dedicated FIT cleanliness employee. Masks are mandatory.
Living Room Bar and The Porch: Indoor and outdoor seating available Wednesday-Saturday 4 p.m. -10 p.m.
Civility & Unrest: Temporarily Closed
The Lakehouse: To go dinners now available Thursday - Saturday.
Meetings & Events: Limited Event & Meeting availability based upon local regulations for number of guests and meeting room capacities.
In Room Dining: Contactless delivery available daily from 6:30AM - 10PM. QR code menus are available to encourage touchless transactions. Single use printed menus available upon request.

The Lakehouse: To go dinners now available Thursday - Saturday.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

 

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Elite Platinum, Titanium and Ambassador members - Be our guest for a complimentary continental breakfast for up to two guests through In Room Dining. Value to not exceed $60 (sixty) including delivery charge, service charge, and tax.
  • Late Check-Out: Elite Gold members receive 2pm check out. Marriott Bonvoy Platinum, Titanium and Ambassador members receive 4pm check out.
  • Mobile Check-In/Check-Out: All Marriott Bonvoy members
  • Mobile Key: All Marriott Bonvoy members
  • Mobile Guest Requests: All Marriott Bonvoy members