16 Saray El Gezira Street, Cairo, Egypt 11211

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Cairo Marriott Hotel & Omar Khayyam Casino.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Maintaining social distancing is taken into consideration during the process of guests' entry through hotel main gates. Hotel associates are responsible for monitoring and ensuring that social distancing is well maintained in addition to measuring guests' body temperature upon arrival.

Social distancing signs are placed in all hotel public spaces and footprints stickers are placed on the floors of all public spaces. Restaurant tables and chairs are organized to meet the social distancing for dining guests. Hand sanitizing devices are placed everywhere in the hotel public places, hallways, toiles, etc. Guests can now check in and out using mobile devices as well as using mobile key. All hotel associates wear facemasks and gloves where required. Only 50% is the maximum capacity of rooms and restaurants. Rooms are left vacant for 12 hours after guest's departure before another occupancy. A doctor is available onsite. Bedsheets and laundry are cleaned, disinfected according to both Marriott guidelines and local regulations. Reception desk is covered with protecting screens. Contactless menus and directories are placed at all restaurants and reception desk for guests to scan the QR codes.

The hotel fully applies Marriott Commitment to Cleanliness and safety measures. All public places and touching points are regularly disinfected and cleaned. Hand sanitizing tools are placed in all public areas. Coffee makers were removed from guest rooms. Local country regulations and precautions are strictly observed and maximum room occupancy is 2 adults and 2 children under 12 years old. Disposable stationery and personal tools have been added for a one-time use.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Due to the current governmental restrictions, the Spa is not in operation, GYM operating with minimum capacity and Sauna, Jacuzzi and steam are closed. Lounges operating with the least occupancy.

High precaution measurements are taken into consideration at all indoor and outdoor dining areas. Restaurants' setup have been changed to compile with social distancing measurements and covers are offered to guests sanitized and in sealed packages. Breakfast buffet at Omar's Café is currently suspended and breakfast is available through an À La Carte menu. Following governmental restrictions, Shisha is currently not offered at the hotel.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Served at the Lobby Bar.
  • Welcome Gift: offered according to Marriott Bonvoy rules and regulations.
  • Late Check-Out: Available and subject to availability.
  • Mobile Check-In/Check-Out: Available however upon check in guest is required to stop by reception to present ID according to local regulations.
  • Mobile Key: Available.
  • Mobile Dining: Not available. 
  • Mobile Guest Requests: Available.


** Kindly note that the Executive Lounge is currently closed for renovations.