1989 Front Street, Cuyahoga Falls, Ohio USA 44221-3811

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Suites Akron Cuyahoga Falls.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
There is signage throughout our hotel to remind guests to maintain social distancing. We have occupancy limits and reduced seating in our restaurants to ensure compliance with local and state mandates. Partitions are installed at our bar and our Sunday brunch offers served items.

Mobile check-in is available with the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness Center: Open, masks required at all times.
  • Lounge: Open, masks required for entry. May be removed when seated.
  • Tuesday-Thursday 4pm-11pm (kitchen closes at 9pm)
  • Friday-Saturday 4pm-11pm (kitchen closes at 10pm)
  • Restaurant: Open, masks required for entry. May be removed when seated.
  • Breakfast: Tuesday-Thursday 7am-9am
  • Saturday 8am-11am
  • Sunday 9am-11am
  • Sunday Brunch 11am-1pm
  • Dinner: Friday-Saturday 5pm-9pm
  • Lounge: Open, masks required for entry. May be removed when seated.
  • Tuesday-Thursday 4pm-11pm (kitchen closes at 9pm)
  • Friday-Saturday 4pm-11pm (kitchen closes at 10pm)
  • Room Service: Available Friday-Saturday 5pm-10pm

Modifications to service, seating, cleaning and service equipment have been made to ensure a safe dining experience. Meet or exceed all current state requirements.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Provided in our restaurant
  • Lounge Access: Club lounge is currently closed. Breakfast is available in our restaurant.
  • Late Check-Out: Available upon request.
  • Mobile Check-In/Check-Out: Available on the BonVoy app.
  • Mobile Guest Requests: Available on the BonVoy app.