Johannisstrasse 76-80, Cologne, North Rhine-Westphalia Germany 50668

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Cologne Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Due to the suspension of the Covid-19 measures there is no need  for any certificate or test to check-in.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces. 

 Don't forget to check the entry and quarantine regulations if you are planning to visit us from outside of Germany. 

Commitment to Clean

We take hygiene and cleanliness standards very seriously. In keeping with Marriott's Commitment to Clean, you'll notice several enhancements to our practices throughout the entire hotel which include: Enhanced Public Space and Guest Room Cleaning, Social Distancing Practices, Use of Masks for all associates and the addition of Electrostatic Spraying to our cleaning protocols.
 
Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

 


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. If you would like to modify your housekeeping schedule, please contact us during your stay.

Due to the suspension of the Covid-19 measures there are no restrictions to expect while visiting our Plüsch Bar & Lounge, Cast Iron Grill Restaurant and the Health Club.
 

  • Executive Lounge: Breakfast is served in our Cast Iron | Grill Restaurant. The Executive Lounge on the 6th floor is open Mondays - Saturdays with Service (snack time) from 5:30 PM - 8:30 PM
  •  Health Club: Open 24h
  •  Sauna: open

BREAKFAST
Breakfast is served in our Cast Iron Grill Restaurant 
Monday - Friday: 6:30 AM - 11:00 AM
Saturday & Sunday: 7:00 AM - 11:00 AM
 
LUNCH & DINNER
Lunch and Dinner will be served in our PLUESCH Bar & Lounge from Monday - Sunday from 12:00 PM - 3:00 PM and 5:30 PM - 12:00 AM
 
IN-ROOM DINING
We are happy to deliver your favorite dishes, right to your room door. Room service is at your disposal for any orders between 6:30 AM - 11:00 PM.
 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.
 
Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 
Not a Marriott Bonvoy member? Enroll here.

 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
 

  • Breakfast: Breakfast is served in our Cast Iron | Grill Restaurant. The Executive Lounge on the 6th floor is open Mondays - Sundays from 16:00 - 22:00 with Service (snack time) from 17:30 - 20:30.
  • Executive Lounge Access: We offer our Executive Lounge service to our BonvoyTM Elite Members to the fullest extent possible: Breakfast is served in our Cast Iron | Grill Restaurant. 
  • The Executive Lounge on the 6th floor is open Mondays - Sundays from 16:00 - 22:00 with Service (snack time) from 17:30 - 20:30.
  • Welcome Gift: Welcome Cards and letters will be placed in the room, before arrival.
  • Mobile Check-In/Check-Out: By using the Marriott Bonvoy App check-in and check-out can be controlled contactless.
  • Mobile Key: "Mobile Key" function is implemented.
  • Mobile Dining: In-room dining is available.
  • Mobile Guest Requests: By using the Marriott Bonvoy App guest requests can be controlled contactless.