Two Carter Plaza, Chattanooga, Tennessee USA 37402

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Chattanooga Marriott Downtown.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desk.

No valet service is currently available for parking.
  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • During your stay, our pool (located on level B) will be open from 8am-8pm
  • Our Fitness Center (located on level B) will be available for your use and will follow our daily sanitation protocols.
  • Our Concierge Lounge will remain closed during your stay.

The following dining experiences are available:


  • Lookout café Open daily from 6am-11am , offering freshly-brewed Starbucks® coffee or tea and delectable pastries.
  • Table South Bar & Kitchen will be open Sunday-Thursday 4pm-11pm, with dinner service until 10pm. Friday and Saturday dinner service will go until 11pm. Sunday mornings Brunch will be available from 8am-11am.
  • Room Service will be available daily from 4pm-10pm, Order by dialing 0 on your room phone.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Lookout café Open daily from 6am-11am , offering freshly-brewed Starbucks® coffee or tea and delectable pastries. Sunday mornings Brunch will be available from 8am-11am.
  • Lounge Access: Our Concierge Lounge will remain closed for forseeable future
  • Welcome Gift: Yes, based on elite member tier
  • Late Check-Out: Yes, we can honor late check-out based on availability
  • Mobile Check-In/Check-Out: Yes, we have mobile check in
  • Mobile Key: Yes, we have mobile key
  • Mobile Dining: NA
  • Mobile Guest Requests: Yes, mobile guest requests are honored