2100 Spring Road, Oak Brook, Illinois USA 60523

Explore the World With Confidence

At Le Méridien Chicago - Oakbrook Center, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with Illinois State Law and Village of Oak Brook Mandate and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Social Distancing Practices
You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 6 feet apart.

Marriott Bonvoy App
Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary contact. Marriott Bonvoy members can use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out
Simplify the process at the front desk and get your guest room keys quickly and safely.

Mobile Guest Requests
Connect with us via the app to request items you would like to make reservations or have items delivered to your guest room.

 

  • Executive Club Lounge and El Tapeo are temporarily closed.
  • Concierge Service and Shuttle are temporarily unavailable.
Enhanced Public Space Cleaning
We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, and escalators and provided more hand sanitizing stations.

Personal Protective Equipment (PPE)
Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Guest Rooms
Every guest room is thoroughly cleaned and disinfected between each guest. You can contact us via Mobile Chat or Request in the Marriott Bonvoy app. All housekeeping will be conducted while you are away from the room when possible.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Executive Club Lounge: temporarily closed
Fitness Center: masks required, social distancing required. Please wipe down equipment before and after use.
Spa Suites: masks required, social distancing required

Longitude 87: masks required (until seated + eating or drinking), social distancing required
El Tapeo: Temporarily closed

Concierge Service: temporarily unavailable
Shuttle: temporarily unavailable
El Tapeo: temporarily closed
Longitude 87: Illinois State Law requires all guests wear a mask during any interaction with restaurant/bar staff throughout visit. Social distancing required.
Executive Club Lounge: temporarily closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: breakfast in Longitude 87 is available as welcome gift for Platinum and higher Marriott Bonvoy status guests
  • Lounge Access: temporarily unavailable
  • Welcome Gift: available
  • Late Check-Out: not guaranteed
  • Mobile Check-In/Check-Out: available
  • Mobile Key: unavailable
  • Mobile Dining: unavailable
  • Mobile Guest Requests: available