601 N. Milwaukee Avenue, Wheeling, Illinois USA 60090

Stay Well, and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Touchless Hand Sanitizer Stations located throughout public spaces.
  • Distanced Check-in experience including self-serve CC machine, Room Key Drop Box, and Plexi-Glass Partitions at front desk.
  • Pre-packaged food and drink offered in 601 N. Market and Café, including house made salads, wraps, sweets, and snacks prepared using hand/face/body PPE.
  • Removal of nonessential items such as magazines, marketing cards, and stationary.
  • Elimination of self-serve buffets.
  • Front Desk shields/barriers including floor decals to aid in social distancing. Signage to remind guests to maintain social distancing and removal or re-arranging furniture to allow for social distancing.
  • Mobile technology such as check in and mobile requests for additional services for less contact.
  • Disinfecting wipes in each room for guests' use. Ecolab and CDC approved cleaning products used by all departments certified to kill coronavirus.
  • Sanitized Guestroom Areas: Room Attendants provide signature of completion.
  • Guestroom door, both sides, handle, latch, peephole, Connecting doors, handles, Light switches, thermostat, TV remote control, telephones, DND sign, Closet door, iron, ironing board, hangers, safe, luggage rack, Window sills, window, curtain rods, Headboard, nightstand, inside drawers, bibles, knobs, handles, Refrigerator, coffee maker, ice bucket and lid, Desktop, lamps/buttons/switches, clock, compendium, inside desk drawers, Desk chair including arms and height adjustment, End tables, coffee tables and picture frames, Sofa beds stripped and made up, Remove all linens including on unused beds in rooms with two beds.
  • Pillows: change pillowcases and pillow protectors, Mattress pads.
  • Place remote controls in a remote control cover
  • Remove extra roll of TP and box of facial tissue


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, masks required at all times. Reservation in 1 hour increments.
Pool: Open 7am - 10pm daily, upon reservation in 1 hour increments
601 N. Market and Café: Open Daily: 6:00am-10:00pm. Coffee Service: Open.
Shuttle: Operating at 50% capacity upon reservation made 7 days in advance
Executive Club Lounge: Currently Closed.
Hotel Bar: Open Daily 11:00am-8:00pm. Mask required.
Park At Westin: Open for General use for lounging outdoors, unless space is hosting private event.
Breakfast options available via Grubhub, Doordash, and Uber Eats. Please direct questions to the front desk. Lunch and Dinner options available in hotel restaurant as well as surrounding restaurants. Outdoor/Indoor patio dining open as well as carryout.

Restaurant offerings on Hotel complex: Saranello's SPEARS (Lunch available Friday-Sunday), Cooper's Hawk, Subway, and Dunkin' Donuts.

All Food and Beverage Items delivered to guestroom will placed outside guest room door after hotel associates knocks and announces presence.

30+ Restaurants also available within a 2 mile radius.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Yes, points.
  • Late Check-Out: Yes.
  • Mobile Check-In/Check-Out: Yes.
  • Mobile Guest Requests: Yes.
We have updated our Meeting Space capacity chart to meet the Social Distance guidelines. If you have any questions, please contact our Sales team at 847-777-6500 ext. 6560.