3630 North Clark Street, Chicago, Illinois USA 60613

Explore the world, with confidence.

At Hotel Zachary, Chicago, a Tribute Portfolio Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout our hotels to remind guests to maintain social distancing and occupancy limits in compliance with local and state mandates, and partitions installed at front desks.
  • Mobile check-in and key and service requests via the Marriott Bonvoy™ mobile app.
  • Valet service parking is currently unavailable, self parking is available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Staff members are also temperature checked prior to starting their shift. Guests are required to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Guest room compendiums have been removed and replaced with a QR Code to scan with your mobile device for hotel information, services and important information about your stay. Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Supplied with disinfectant wipes for use before and after our workout. Face masks required at all times.
  • We are not currently offering in room dining and The Bar is temporarily closed due to local and state restrictions.
  • Meetings and events: Food is being provided by our 3rd party partners who are required to abide by all local and state restrictions and follow all CDC guidelines.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available daily in West Town Bakery on the hotels 1st level
  • Lounge Access: Not available
  • Welcome Gift: Not available
  • Late Check-Out: Available on request
  • Mobile Check-In/Check-Out: Available on the Marriott Bonvoy™ mobile app
  • Mobile Key: Available on the Marriott Bonvoy™ mobile app
  • Mobile Dining: Not available
  • Mobile Guest Requests: Limited at this time
The Bar at Hotel Zachary is currently closed due to local and state restrictions concerning COVID-19. We apologize for the inconvenience.
Pets are still welcome! A maximum of 2 pets per room.