172 West Adams Street, Chicago, Illinois USA 60603-3604

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
  • The property has signage placed throughout the public and event spaces reminding guests about mask requirements and social distancing standards.
  • Our restaurant, bar, and event facilities will have occupancy and capacity limits in accordance with local and state ordinances.
  • Valet Parking is currently suspended based on current social distancing requirements in place by the city.
  • Mobile check-In is avalable to Marriott Bonvoy Members
  • All staff members will be in PPE per current city and state requirements

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Hand sanitizer stations in high customer touch points, public areas, restaurants, event spaces
  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, living room area, FIT
  • Personal Protective Equipment: Staff members will wear PPE (Face coverings, cloves, based on activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings
  • Disinfectant wipes are available in the guestroom for every guest as well as upon request
  • FIT/Fitness Center: Plexiglass shields provided between equipment, sanitizer bottles and wipes available for guests to wipe down equipment

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
FIT: Open Daily
In Room Dining: Open Daily 6:30am-12 noon

MSC Bar: Open Daily 4:00pm-11:00pm

 

*Masks are required in all public space and outlets

 

Off-site parking, fee: 12 USD hourly, 43 USD daily

In Room Dining: Open Daily 6:30am-12 noon; contactless delivery
MSC Bar: Open Daily 4:00pm-11:00pm
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Points in lieu of breakfast option
  • Late Check-Out: Based on availability
  • Mobile Check-In/Check-Out: Available for all Marriott Bonvoy Members