1111 Millmont Street, Charlottesville, Virginia USA 22903

Rest Assured

At Residence Inn Charlottesville, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Residence Inn Charlottesville.

Let us introduce you to what to expect.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Mobile Key check-in and key and service requests are available through the Bonvoy mobile app.

Signage is present throughout our hotel to remind guests to maintain social distancing.

Fitness center is available to one guest or family at a time. Times may be reserved daily.

Partitions are installed at the front desk.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Disinfectant Wipes: Available in the room for every arriving guest as well as upon request.

Housekeeping service is provided every 7 days or upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open with reservation.
  • Outdoor Pool: Closed.
  • SportCourt and BBQ Patio: Open with social distancing requirements.
Complimentary breakfast is available. Guests may choose from a variety of pre-packaged food and drinks. Bags are available to go. The MIX Social Hour is suspended. The Market offers snacks, sundries, beer, wine and soft drinks for sale 24/7.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Welcome gifts provided as standard to Gold, Platinum, Titanium and Ambassador Elite members.
  • Late Check-Out: Late Check Out is based on availability for all Elite guests as standard.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out is available for Marriott Bonvoy members.
  • Mobile Key: Mobile Key is available for Marriott Bonvoy members.
  • Mobile Guest Requests: Mobile Guest Requests are available for Marriott Bonvoy members.