4770 Goer Drive, North Charleston, South Carolina USA 29406

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at North Charleston Marriott.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Signage throughout our hotel to encourage guests to maintain social distancing, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law, occupancy limits and seating capacities reductions in our restaurant & bar in compliance with local and state mandates, and partitions installed at front desks lines.

Mobile check-in and key and service requests via the Marriott Bonvoy™ mobile app.

No valet service is currently available.
Airport Shuttle available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Disinfectant Wipes: Available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 2nd night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open.
  • Outdoor Pool: Open
  • Shuttle: Operating: to/from Airport ONLY.
  • Lounge: Open 24 hours Monday to Friday at 12 Noon; Closed on Saturday & Sunday
  • Restaurant: Open, limited hours of operation.
  • M-F Breakfast hours: 6:30 am to 10:00 am; Sat-Sun Breakfast hours: 7:00 am to 11:00 am.
  • Daily Dinner Hours: 4:30 pm - 10:00 pm.
  • Bar: 4:30 pm - 11:00 pm.
  • Restaurant: Open, limited hours of operation - limited menu for takeaway offerings available.
  • M-F Breakfast hours: 6:30 am to 10:00 am; Sat-Sun Breakfast hours: 7:00 am to 11:00 am.
  • Daily Dinner Hours: 4:30 pm - 10:00 pm.
  • Bar: 4:30 pm - 11:00 pm.

HC Provisions Breakfast & Dinner Menu

Great Room Beverage Menu

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. This is not available at our property.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum and up receive breakfast voucher for up to 2 people.
  • Lounge Access: MClub is open Monday 6:30 am to Friday at 12 Noon and closed on Saturday & Sunday.
  • Welcome Gift: Platinum and up receive point option for the welcome gift.
  • Late Check-Out: Platinum and up are able to request late check out.
  • Mobile Check-In/Check-Out: All members have access to mobile check-in/check-out.
  • Mobile Key: All members have access to mobile key.
  • Mobile Dining: This is not available at our property.
  • Mobile Guest Requests: All members have access to mobile guest request.